ABSTRACT
The growth and development of any nation is always the major concern of every government many policies are put in place especially in government owned establishment . all these are with a view to improving the economic well-being of both the nation and its general populace However, a visit to any of the government establishment will convince one that, there is room for improvement as there is a lot of existing problem ranging from lack of managerial know lower levels of the management . resources are poorly utilized, while organizational polices act as deterrent rather than facilitators of decisions making. In most cases, delegation of responsibilities with commensurate authority be withheld , is observed. it is therefore, in the light of the foregoing that the interest of the researcher to embark on this study is stimulated. The aim is to find out the causes of these problems, effect and suggest solutions there to, with ENTRACO.
TABLE OF CONTENTS
Title Page ii
Approval Page iii
Dedication iv
Acknowledgement v
Abstract vi
Table of Contents
CHAPTER ONE
INTRODUCTION
1.1Background of the study1
1.2 Statement of the problem 3
1.3 Objective or purpose of the study 6
1.4Research Questions 7
1.5Scope of the study8
1.6Significance of the study 8
1.7Limitations of the study10
1.8Definitions of Terms11
CHAPTER TWO
Literature Review
2.1 Concept of Managements12
2.2 Principles of Management 15
2.3Functions of Management 17
2.4Roles Of Management 22
2.5Historical Enugu State Transportations Company 27
2.6Services Rendered by Enugu State Transport Company (ENTRACO), Enugu28
CHAPTER THREE
3.0 Research Methodology 29
3.1 Design of study 30
3.2 Sources of Data 30
3.3 Population of the study 31
3.4 Sample and Sampling Procedure 32
3.5 Instrument for Date Collection 35
3.6 Validation of the Research Instrument 36
3.7 Method of Data Analysis 36
Reference
CHAPTER FOUR
4.0 Data Presentation and Results 38
4.1Presentation and Analysis 38
References
CHAPTER FIVE
5.0 Summary of Findings, Conclusion and Recommendation
5.1 Summary of Findings52
5.2 Recommendations 54
5.3Conclusions54
Questionnaire
Reference
