The growth  and development of any nation is  always the major concern  of every government many policies are put in place especially in government  owned establishment .  all these are  with  a  view  to improving the economic well-being of both the nation and its   general populace However,  a visit to any of the government establishment will convince  one   that, there is room for improvement as  there   is a lot of existing   problem ranging  from lack of managerial know lower levels of the management  .  resources are poorly  utilized, while organizational polices act as  deterrent rather than facilitators of decisions making. In most cases, delegation of responsibilities    with  commensurate authority be withheld , is observed. it is therefore, in  the light of  the foregoing that  the interest of the researcher to embark on this study is stimulated. The aim  is  to find out the causes of these problems,  effect  and suggest solutions  there  to, with ENTRACO.

Title  Page           ii

Approval  Page         iii

Dedication          iv

Acknowledgement         v

Abstract           vi

Table of Contents 

CHAPTER ONE 

INTRODUCTION 

1.1 Background of the study      1

1.2  Statement of the problem      3

1.3  Objective or purpose of the study     6

1.4 Research Questions        7

1.5 Scope of the study       8

1.6 Significance of the study       8

1.7 Limitations of the study      10

1.8 Definitions of Terms       11

CHAPTER  TWO 

Literature Review 

2.1 Concept of Managements      12

2.2 Principles of Management       15

2.3 Functions of Management      17

2.4 Roles Of Management       22

2.5 Historical Enugu State Transportations Company  27

2.6 Services Rendered by Enugu State Transport Company (ENTRACO), Enugu       28

CHAPTER THREE

3.0 Research Methodology       29

3.1 Design of study         30

3.2 Sources of Data        30

3.3 Population of the study       31

3.4 Sample and Sampling  Procedure     32

3.5 Instrument for Date Collection       35

3.6 Validation of the Research Instrument     36

3.7 Method of Data Analysis       36

Reference 

CHAPTER FOUR 

4.0 Data Presentation and Results          38

4.1 Presentation and Analysis         38

References 

CHAPTER FIVE 

5.0 Summary of Findings, Conclusion and Recommendation 

5.1 Summary of Findings       52

5.2 Recommendations         54

5.3 Conclusions        54

Questionnaire

Reference