ABSTRACT
This topic is the role of and management with particular reference to the ministry of finance, Enugu.
To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the students cluster mean statistical tools were employed. The major findings of the study were.
i.That secretaries performed such roles as information processing, storage and dissemination as well as assisting their bosses in administrative and personnel matters.
ii.That there are various effort played by government in uplifting the states of secretaries in the employ.
iii.That there are various factors militating against the effective functions in the ministry.
iv.That secretaries are not paid enough remuneration for their roles in the organization
v.That there are views on whether the modern facilities needed by the secretaries in the organization adequate.
The researcher therefore recommended that:
i.A board should be set up to look into the immediate problem of secretaries with a view towards resolving
ii.Modern equipment or machines should be provided for these secretaries most of whom should be retained as well as allowed to attend seminar and conferences to update their knowledge.
TABLE OF CONTENT
Cover page
Title page
Certification/approval page
Dedication
Acknowledgement
Table of content
List of tables
Abstract
CHAPTER ONE
Introduction
1.1Background to the study
1.2Statement of problems
1.3The objective of the study
1.4Scope of the study
1.5Research questions
1.6Hypothesis
1.7Significance of the study
CHAPTER TWO
2.0Review of literature
2.1The office concept & functions
2.2General principles of office administration and management
2.3The secretary qualities and roles in office administration & management
2.4Qualities skill of a secretary
2.5The roles of a secretary in office administration &management
2.6Constrains and prospects of the secretarial profession
2.7Problems of secretaries
2.8Adequate and modern office equipment
CHAPTER THREE
3.0Research methodology
3.1Research design
3.2Area of study
3.3Population of the study
3.4Sample and sampling procedure
3.5Data collection instrument
3.6Validity of the instrument
3.7Reliability of the instrument
3.8Method of administering of instrument
3.9Data analysis technique
CHAPTER FOUR
4.0Data presentation and results
CHAPTER FIVE
5.0Discussion implementation and recommendation
5.1Discussion of result
5.2Conclusion
5.3Implication of the results
5.4Recommendations
5.5Suggestions for further study
5.6Limitation of the study
References
Appendices
