THE ROLE OF A SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU)


  • Department: Business Administration and Management
  • Project ID: BAM2485
  • Access Fee: ₦5,000
  • Pages: 86 Pages
  • Reference: YES
  • Format: Microsoft Word
  • Views: 1,040
Get this Project Materials
ABSTRACT 

This topic is the role of management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected from seven departments of the ministry used for the data collected the students cluster mean statistical tools were employed.  The major findings of the study were. Those secretaries performed such roles as information processing, storage and dissemination as well as assisting their bosses in administrative and personnel matters. That there are various effort played by government in uplifting the states of secretaries in the employ.  That there are various factors militating against the effective functions in the ministry. Those secretaries are not paid enough remuneration for their roles in the organization that there are views on whether the modern facilities needed by the secretaries in the organization adequate. The researcher therefore recommended that: A board should be set up to look into the immediate problem of secretaries with a view towards resolving modern equipment or machines should be provided for these secretaries most of whom should be retained as well as allowed to attend seminar and conferences to update their knowledge.




TABLE OF CONTENTS 
Cover page i
Title page ii
Approval Page iii
Dedication iv
Acknowledgement v
Table of Contents vi
List of Tables
Abstract

CHAPTER ONE   
Introduction 1
1.1 Background to the Study 1
1.2 Statement of problems 4
1.3 Objective of the Study 5
1.4 Scope of the Study 6
1.5 Research Questions / Hypothesis 6
1.6 Significance of the Study 7


CHAPTER TWO 
2.1 Review of Literature 9

CHAPTER THREE         
3.0 Research Methodology 38
3.1 Research Design 38
3.2 Area of Study 39
3.3 Population of the Study 39
3.4 Sample and Sampling Procedure 40
3.5 Instrument for Data Collection 41
3.6 Validity of the Instrument 42
3.7 Reliability of the Instrument 42
3.8 Method of Administering of Instrument 43
3.9 Data Analysis Technique 44
3.10 Discussion Rule 45


CHAPTER FOUR    
4.1 Data Presentation and Results 46
4.2 Summary of Findings 61

CHAPTER FIVE 
5.1 Discussion Implementation and Recommendation 
Conclusion 
5.2 Conclusion 63
5.3 Implication of the Results 64
5.4 Recommendation 66
5.5 Suggestions for Further Study 69
5.6 Limitation of the Study 70
References
Appendices 




LIST OF TABLE 
Table 
4.1 Respondents view on the role of secretaries in an organization 
4.2 Opinion of respondents on the role played by the governments in up lighting the state of secretaries in the employ
4.3 Views of the respondents on the factors militating against the effective performance of the secretarial functions in the ministry.
4.4 Opinion of the respondents on if secretaries are remunerated enough for their roles in their organization.
4.5 Respondents view on whether the modern facilities needed by the secretaries in the organization adequate.

  • Department: Business Administration and Management
  • Project ID: BAM2485
  • Access Fee: ₦5,000
  • Pages: 86 Pages
  • Reference: YES
  • Format: Microsoft Word
  • Views: 1,040
Get this Project Materials
whatsappWhatsApp Us