ABSTRACT

This project is an attempt to examine the study of managing industrial disputes in higher institution with particular reference to Enugu state university of science and technology (ESUT) Enugu. And to suggest ways by which the management of higher institutions in Enugu State will follow to manage the disputes efficiently and effectively.  Chapter one consists of the general introduction of the research topic, statement of the problems, objectives of the research topic, scope of the study significance of the study, research questions, and definition of terms.  Chapter two is the review of related and relevant literature and is treated under such sub topics: as meaning of industrial dispute, meaning of industrial relations, types of dispute, effect of industrial disputes in institutions of higher learning, procedures for settling disputes, and factors responsible for industrial disputes in higher institutions.   Chapter three deals with research methodology. It is treated under the following topics.  Sources of data collection for the study, research population, sample and sampling techniques used instrument and method of data collection.  Chapter four states the analysis, presentation and interpretation of   data collected. Hence it was discovered that industrial dispute result in strikes and other industrial actions. That constant demand for improved welfare by workers and government’s refusal to meet these demands are some of the causes of the disputes; etc. some recommendations were made which if well implemented will reduce if not end the incessant industrial actions.

TABLE OF CONTENTS

CHAPTER ONE

INTRODUCTION

CHAPTER TWO: 

LITERATURE REVIEW

CHAPTER THREE: 

RESEARCH METHODOLOGY

CHAPTER FOUR: 

DATA PRESENTATION AND ANALYSIS 

CHAPTER FIVE

SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSIONS 

Bibliography 

Appendix