ABSTRACT
This project is an attempt to examine the study of managing industrial disputes in higher institution with particular reference to Enugu state university of science and technology (ESUT) Enugu. And to suggest ways by which the management of higher institutions in Enugu State will follow to manage the disputes efficiently and effectively. Chapter one consists of the general introduction of the research topic, statement of the problems, objectives of the research topic, scope of the study significance of the study, research questions, and definition of terms. Chapter two is the review of related and relevant literature and is treated under such sub topics: as meaning of industrial dispute, meaning of industrial relations, types of dispute, effect of industrial disputes in institutions of higher learning, procedures for settling disputes, and factors responsible for industrial disputes in higher institutions. Chapter three deals with research methodology. It is treated under the following topics. Sources of data collection for the study, research population, sample and sampling techniques used instrument and method of data collection. Chapter four states the analysis, presentation and interpretation of data collected. Hence it was discovered that industrial dispute result in strikes and other industrial actions. That constant demand for improved welfare by workers and government’s refusal to meet these demands are some of the causes of the disputes; etc. some recommendations were made which if well implemented will reduce if not end the incessant industrial actions.
TABLE OF CONTENTS
Title Page ii
Approval Page iii
Certification iv
Dedication v
Acknowledgement vi
Abstract vii
Table of Contents viii
List of Tables ix
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study 1
1.2 Statement of the Problem 8
1.3 Objectives of the Study 11
1.4 Research Questions 12
1.5 Significance of the Study 13
1.6 Scope of the Study 15
1.7 Limitations of the study 15
1.8 Definition of Terms. 16
CHAPTER TWO:
LITERATURE REVIEW
2.1 Meaning of Industrial Dispute 17
2.2 Meaning of Industrial Relations 19
2.3 Types of Dispute 24
2.4 Effect of Industrial Disputes in Institutions
of Higher Learning 27
2.5 Procedures for settling trade disputes 29
2.6 Factors responsible for industrial disputes in higher institutions of learning 35
CHAPTER THREE:
RESEARCH METHODOLOGY
3.1 Research Design 44
3.2 Research Population 45
3.3 Sample Selection for the study 46
3.4 Sampling Technique 47
3.5 Method of Data Collection 47
3.6 Validity of Instrument 47
3.7 Reliability of Instrument 47
3.8 Method of Data Presentation and Analysis 48
CHAPTER FOUR:
DATA PRESENTATION AND ANALYSIS
4.1 Data Presentation and Analysis 49
4.2 Data Presentation 49
4.3 Interpretation of Results 76
CHAPTER FIVE
SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSIONS
5.1 Summary of Findings 81
5.2 conclusion 84
5.3 Recommendations 86
Bibliography
Appendix
