ABSTRACT

This research work examined workers welfare and organizational performance in Financial Institutions in Nigeria with special reference to United Bank of Africa (UBA) and Diamond Bank Plc in Nsukka 2009-2015. The practice of workers welfare activities has now become a popular phenomenon of the total personal policy of any organization both public and private. Workers welfare means giving extra benefit to employees to supplement their wages at the cost of the employer. Workers welfare induces the employee to work hard and improve their general attitude, rewards the organization and increases their level of production. In other words, effective workers welfare engender organizational performance, the methodology adopted in the conduct of this research was both primary and secondary sources of data collection. Federic Herzberg Motivation-Hygiene theory was adopted. However, 125 questionnaires were distributed to UBA and Diamond Banks respectively, but 120 were returned which was the figure that was worked with. The data collected were presented in tabular form and chisquare was used in testing the hypotheses at the end. The study revealed that lack of job security, poor workers welfare and lack of cordial relationship between the workers and the management hindered the performance of UBA and Diamond Banks workers in Nsukka. The study therefore, recommended among other things that effective workers welfare and job security would enable the workers to work hard thereby improving the performance of UBA and Diamond Banks in the committee of banks in Nsukka.