TABLE OF CONTENTS

DECLARATION ............................................................................................................. .i

APPROVAL ................................................................................................................... ii

DEDICATION ............................................................................................................... iii

ACKNOWLEDGEMENT ............................................................................................. .iv

TABLE OF CONTENTS ................................................................................................ v

ABSTRACT ................................................................................................................ viii

CHAPTER ONE ............................................................................................................ 1

INTRODUCTION ......................................................................................................... 1

1.0 Introduction ............................................................................................................... 1

1.1 Background of the study ............................................................................................ 1

1.2 Statement of the Problem .......................................................................................... 2

1.3 Purpose of the study .................................................................................................. 3

1.4 Objectives of the study .............................................................................................. 3

1.5 Research Questions .................................................................................................... 3

1.6 Scope of the study ...................................................................................................... 3

1.6.1 Content Scope: The study focused on the impact created by training on the

performance of staff ......................................................................................................... 3

1.6.2 Geographical scope: ............................................................................................... 3

1.7 Conceptual Framework .............................................................................................. 4

Figure 1: Showing Conceptual framework of the study ................................................. .4

1.8 Significance of the study ........................................................................................... 5

CHAPTER TWO ........................................................................................................... 6

LITERATURE REVIEW ............................................................................................. 6

2.0 Introduction ............................................................................................................... 6

2.1 Theoretical frame work ............................................................................................. 6

2.3 Related literature ........................................................................................................ 7

2.3.1 Forms of training .................................................................................................... 7

2.3.2 Effects of training ................................................................................................... 8

2.3.3 Absence oftraining ............................................................................................... 10

V

CHAPTER THREE ..................................................................................................... 12

METHODOLOGY ...................................................................................................... 12

3.0 Introduction ............................................................................................................. 12

3.1 Research Design ...................................................................................................... 12

3.2 Population of the Study ........................................................................................... 12

3.3 Sampling Procedure ................................................................................................. 12

3 .4 sample size and selection ......................................................................................... 13

3.4 Data sources ............................................................................................................. 13

3.5 Data collection methods and tools ........................................................................... 14

3.5.1 Interviews ............................................................................................................. 14

3.5.2 Questionnaire ........................................................................................................ 14

3.6 Data analysis .......................................................................................................... 14

3. 7 Ethical Consideration .............................................................................................. 14

CHAPTER FOUR ....................................................................................................... 16

PRESENTATION, DATA ANALYSIS AND INTERPRETATION ...................... 16

4.0 Introduction ............................................................................................................. 16

4.1 Forms of training offered in TANAPA ................................................................... 16

Table: 4.1: Showing forms of training attended by employees in TANAPA. ............... 16

4.2 Induction or Orientation Training ............................................................................ 16

4.3 Maintenance or Refresher Training ......................................................................... 17

4.5 Career or Development Training ............................................................................. I 8

4.6 In-service Training .................................................................................................. 18

Table: 4.6.1: Showing fonns of training attended by employees in TANAPA. ............ 18

4.7 Positive impact of training on performance in TAN APA ....................................... 20

4.7.1 Negative effects of training on performance ........................................................ 22

CHAPTER FIVE ......................................................................................................... 25

DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS .......................... 25

5.0. Introduction ............................................................................................................ 25

5.1 Discussion of findings ............................................................................................. 25

5.1.1 Forms of training offered in Tanzania National Parks ......................................... 25

5.1.2 Both positive and negative effects of training on perfonnance at TANAPA ....... 28

5 .1.3 Impact of absence of training in T ANAP A .......................................................... 3 I

5.2 Conclusion ............................................................................................................... 32ABSTRACT The study sought to establish the effect of employee training on job pe1formance in organizations and was driven by three objectives. These were; to investigate forms of training offered to staff at T ANAP A, to analyze the effect of training on job performance at TANAPA and to examine the impact of absence of training on job performance To achieve these objectives, the researcher sampled one hundred thirty three (respondents). The research was guided by three research questions. The first question sought to establish the fonns of training offered to staff at TAN AP A. Question two sought to establish the effects of training on job perfmmance at TANAPA and the third question sought to establish the impact of absence of training on job performance. Findings from the study show that majority of the respondents (91.3 percent) strongly agreed that training improved their attitude towards work, thereby boosting their enthusiasm to work better, while 6.5 percent agreed and 2.2 percent strongly disagreed. Study findings further show that majority of the respondents (97.8 percent) felt that training enabled them to know that they were valued as assets to the company they were working for and not liabilities, while 2.2 percent agreed. The recommendations are; there is need to tackle existing divisions in accessing training opportunities in the work place. Research findings on training a T ANAP A are extremely useful for guiding those with responsibility for national skills policy in identifying areas where skill gaps are most acute in relation to particular occupations and sectors. There is need to design effective training activities the first step in the instructional design process is the most crucial process in which it has to be properly and correctly conducted.