ABSTRACT

Robust training of employees will enable organizations to maintain the right set of workers with the necessary skills, knowledge, and attitude. It will also ensure that plans are put in place to meet the challenges of skills deficiency, for industries in the future. This research study reviews the effects of training on employee performance in a telecommunications company - Airtel Networks Limited, Abuja. The survey research methodology using a questionnaire was employed in this study to enable the researcher to successfully gain insight on the subject. The findings of this study show that for organizations to see improvements in employee performance, there is the need to develop training programs and ensure employees who are of course the most vital assets of an organization are consistently trained. This study concludes that the selection procedure, training design, and training delivery style affects the outcomes of training programs and ultimately the performance of the employees.