Abstract
The researcher intends to summarize briefly his research work on the effective management of Government owned Hospitality industry. The Hotel under study- Abia stat Hotels Limited, Umuahia, first started as government catering rest house in 1958. The statement of this study is to identify effective ways to manage Government owned Hospitality institutions in Nigeria and Abia state in particular. This study is focused on the Abia state hotels limited Umuahia as the only Government Hotel in the state. The findings of this study would serve as a guide to future investors on the Hospitality industry in Nigeria. It will no doubt revitalize the currently dwindling future of Hospitality industry in the country. The data for this study were collected mainly through the use of questionnaire distributed randomly. Informal interviews and observations were also employed. The analysis of data was by simply percentage and arithmetic mean. From the analysis of data, the researcher was able to find out that provision of capital. (structure, Equipment, Money etc.) or technology (technical knowhow) does not necessarily bring about development and improvement in this field. The limiting factor has been the lack of quality and vigor on the part of the management. Since the institution world-wide is service-oriented Hospitality, Institutions in Nigeria should have human face. Nigeria factors such as nepotism, favoritism, Tribalism and the likes should be de-emphasized, workers salaries should be paid as at when due, good incentives and adequate training provide. The office of the chief executive should not be politicized rather should be filled from within or with a public servant who is competent in the field. An institution succeeds almost invariably to the extent it is well managed.
TABLE OF CONTENTS
Title Page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Tables of content vi
CHAPTER ONE
1.0 Introduction
1.1 Concept of Hospitality
1.2 Statement of Problem
1.3 Objectives of Study
1.4 Significance of the Study
1.5 Research Questionnaire
1.6 Research Hypothesis
1.7 Delimitation of Study
1.8 Limitation of the Study
Definition of Terms
CHAPTER TWO
2.0 Review of Related literature
2.1 Historical Development
2.2 Management (Definition of Management)
2.3i Management Function (Processes)
2.3ii Strategic Management of Hospitality institution
2.3iii Key Concept in the Industry
2.3iv Manpower needs of the hospital Industry
2.4 Summary
CHAPTER THREE
Research Methodology
3.0 Brief Outline
3.1 Research Design
3.2 Restatement of Research question and Hypothesis
3.3 Characteristics of the Study Population.
3.3i Sample Design
3.3ii Sample size
3.3iii Sample Method
3.3iv Sampling Procedure
3.4 Pilot Study to test the Validity and Reliability of the
Study Instrument.
3.5 Allocation of the Data Collection Instrument
3.6 Procedure for Processing and analyzing Collected Data
CHAPTER FOUR
4.0 Data presentation and Analysis
4.1 Brief Introduction
4.2 Criteria Group Reuters of Research Instrument
4.2i Classification by Age, Sex and Status of Respondents.
4.2ii Classification by Other Criteria
4.3 Presentation and Analysis of Data
4.4 Analysis of Other Data
4.5 Discussion of Research Findings
CHAPTER FIVE
5.0 Summary, Conclusion and Recommendation
5.1 Summary (Synopsis of the Study)
5.2 Conclusion
5.3 Recommendation
5.4 Limitation of the Study
5.5 Suggestion for Further Studies
Bibliography
Appendix
Questionnaire.
