EFFECTIVE MANAGEMENT OF GOVERNMENT OWNED HOSPITALITY INDUSTRY A CASE STUDY OF ABIA STATE HOTEL LIMITED, UMUAHIA.


  • Department: Business Administration and Management
  • Project ID: BAM2240
  • Access Fee: ₦5,000
  • Pages: 94 Pages
  • Reference: YES
  • Format: Microsoft Word
  • Views: 1,264
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Abstract
The researcher intends to summarize briefly his research work on the effective management of Government owned Hospitality industry. The Hotel under study- Abia stat Hotels Limited, Umuahia, first started as government catering rest house in 1958. The statement of this study is to identify effective ways to manage Government owned Hospitality institutions in Nigeria and Abia state in particular. This study is focused on the Abia state hotels limited Umuahia as the only Government Hotel in the state. The findings of this study would serve as a guide to future investors on the Hospitality industry in Nigeria. It will no doubt revitalize the currently dwindling future of Hospitality industry in the country. The data for this study were collected mainly through the use of questionnaire distributed randomly. Informal interviews and observations were also employed. The analysis of data was by simply percentage and arithmetic mean. From the analysis of data, the researcher was able to find out that provision of capital. (structure, Equipment, Money etc.) or technology (technical knowhow) does not necessarily bring about development and improvement in this field. The limiting factor has been the lack of quality and vigor on the part of the management. Since the institution world-wide is service-oriented Hospitality, Institutions in Nigeria should have human face. Nigeria factors such as nepotism, favoritism, Tribalism and the likes should be de-emphasized, workers salaries should be paid as at when due, good incentives and adequate training provide. The office of the chief executive should not be politicized rather should be filled from within or with a public servant who is competent in the field. An institution succeeds almost invariably to the extent it is well managed.

TABLE OF CONTENTS
Title Page                                                i
Certification                                            ii
Dedication                                            iii
Acknowledgement                                        iv
Abstract                                                v
Tables of content                                        vi

CHAPTER ONE

1.0    Introduction                                       
1.1    Concept of Hospitality                               
1.2    Statement of Problem                               
1.3    Objectives of Study                                   
1.4    Significance of the Study                           
1.5    Research Questionnaire                               
1.6    Research Hypothesis                                   
1.7    Delimitation of Study                               
1.8    Limitation of the Study         
  Definition of Terms                                   

CHAPTER TWO

2.0    Review of Related literature                           
2.1    Historical Development                                 
2.2    Management (Definition of Management)               
2.3i    Management Function (Processes)                       
2.3ii    Strategic Management of Hospitality institution           
2.3iii    Key Concept in the Industry                       
2.3iv        Manpower needs of the hospital Industry           
2.4    Summary                                           

CHAPTER THREE

Research Methodology
3.0     Brief Outline                                       
3.1    Research Design                                    
3.2    Restatement of Research question and Hypothesis        
3.3 Characteristics of the Study Population.                   
3.3i    Sample Design                                   
3.3ii    Sample size                                       
3.3iii Sample Method                                   
3.3iv     Sampling Procedure                               
3.4    Pilot Study to test the Validity and Reliability of the
 Study Instrument.                                   
3.5    Allocation of the Data Collection Instrument               
3.6    Procedure for Processing and analyzing Collected Data   

CHAPTER FOUR

4.0    Data presentation and Analysis                        
4.1    Brief Introduction                                   
4.2    Criteria Group Reuters of Research Instrument           
4.2i    Classification by Age, Sex and Status of Respondents.       
4.2ii    Classification by Other Criteria                       
4.3    Presentation and Analysis of Data                       
4.4    Analysis of Other Data                               
4.5    Discussion of Research Findings                       

CHAPTER FIVE

5.0    Summary, Conclusion and Recommendation           
5.1    Summary (Synopsis of the Study)                           
5.2    Conclusion                                       
5.3    Recommendation                                   
5.4    Limitation of the Study                               
5.5    Suggestion for Further Studies                           
Bibliography                                       
Appendix                                           
 Questionnaire.   

  • Department: Business Administration and Management
  • Project ID: BAM2240
  • Access Fee: ₦5,000
  • Pages: 94 Pages
  • Reference: YES
  • Format: Microsoft Word
  • Views: 1,264
Get this Project Materials
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