ABSTRACT
The downturn is the fortunes of most business in Nigeria in recent time has been attributed to several factor including global recession inflation fluctuation in the value of the naira etc. Poor motivation may portray clear display of lack of interest in the work through non- challant attitude to things that would have helped the banks torture.
This study is aimed at finding our how the banking industry overcome its motivation of manpower problem in order to maintain its high productivity and performance level.
The population of the study was one hundred and twenty (120) staff in the union bank of Nigeria PLC Okpara Avenue Enugu. In conducting the research 55 questionnaires were distributed and all were returned.
The research question used in this study were four (4) and three (3) hypothesis stated. Motivation of bank worker will ensure higher productivity in banking sector lack of proper motivation will brings inefficiency and low productivity and training course use as an incentive for high performance of staff will lead to higher productivity in banks. The research method used were questionnaires approach and interview library sources, simple percentage and bar chart were used in presenting the data and analyzing the data, chi-square (x2) test was used.
The major finding of this research showed that union Bank, Okpara Avenue Enugu has an effective and efficient motivation system which resulted in high performance and high productivity rates for the bank.
My recommendation is banks shall be motivating their workers due to sensitive nature of banks are the work hazard involve in financial institution workers salaries shall never be tampered with at the present state unless of the authority carry out an upward review of this.
Suggestion for further study “the impact of training are development in the computer system as an instrument for motivation in the banking industry
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
Introduction
1.1 Background of study
1.2 Statement of problem
1.3 Objective of study
1.4 Research question
1.5 Research hypothesis
1.6 Significance of the study
1.7 Scope and limitation and delimitations
1.8 Definition of terms.
Reference
CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
2.2 Definition of motivation by authors
2.3 Employee attitude towards work in banks
2.4 Motivation in union bank
2.5 Selected theories of motivation
2.6 Role for employee motivation in organization
2.7 Lack of motivation and its consequences motivation
2.8 Result of motivation
Reference
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research design
3.2 Area of study
3.3 Population
3.4 Sample of sampling techniques
3.5 Instrument of data collection
3.6 Method of data presentation
3.7 Method of data analysis
Reference
CHAPTER FOUR
DATA PRESENTATION ANALYSIS OF DATA
4.1 Data presentation
4.2 Analysis of data
4.3 Testing of hypothesis
CHAPTER FIVE
FINDING, RECOMMENDATION AND CONCLUSION
6.1 Finding
6.2 Recommendation
6.3 Conclusion
Bibliography
Appendices
