ABSTRACT
This study was carried out to investigate the effects of modern technology on secretarial profession with special emphasis to NEPA Enugu.
In order to obtain the required information, questionnaires were administered to secretaries in the organizations. Data collected are presented under discussion and findings in chapter four.
From the data collected, collected, the researcher was able to identify the effects of modern technology on secretarial profession. These were treated in details in chapter four but some of them could be pointed out.
It was revealed that modern technology aids the secretary to a large extent in discharge of her duties. However, for these newly introduced equipment to function and to bring the desired goals, someone is always needed in the office a person who can be said to be missing link in an organization when not present the secretary.
It was identified that modern technology cannot make the secretary redundant or driven out of the profession. In the same vein majority of the respondents were of the view that introduction of modern equipment leads to training and retraining of secretaries.
In summary, the finding of this research work was that modern technology has had tremendous effects on the jobs of today’s secretary. It has contributed positively to the secretarial profession and is indeed a blessing to the secretary. It was also deduced that modern technology has helped raised the standard of the profession in recent years.
Based on the finding, the researcher concluded that technology couldn’t endanger the future prospect of flexible secretaries. The secretary will continuously engage in training and reading magazines and manuals to tackle challenges brought about by the modern technology.
Among the recommendation proffered, that students should be trained practically with most of these office equipment. Organizations have the duty to send secretaries on new course or refresher course time after time. And they should acquire modern office equipment for their secretaries.
TABLE OF CONTENTS
Title Page i
Approval Page ii
Dedication iii
Acknowledgment iv
Abstract vi
Table of contents viii
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the study 1
1.2 Statement of the problem 2
1.3 Purpose of the study 3
1.4 Significances of the study 4
1.5 Objective of the study 5
1.6 Delimitation of the study 6
1.7 Research question 6
1.8 Definition of Terms 7
CHAPTER TWO
2.0 Literature Review 9
2.1 What technology is 9
2.2 History of technology 11
2.3 Definition of a secretary 16
2.4 Office equipment and their importance 18
2.5 Documented interviews 32
2.6 The effect of Modern Technology
on secretarial profession 36
2.7 Prospects of secretaries 39
CHAPTER THREE
3.0 Research Methodology 42
3.1 Research design 42
3.2 Source of Data 42
3.3 Research Instrument 43
3.4 Selected Population 44
3.5 Description of Sample 44
3.6 Questionnaire Distribution and Collection 44
3.7 Method of Data Analysis 45
CHAPTER FOUR
4.1 Introduction 47
CHAPTER FIVE
Summary of Findings, Recommendations and Conclusions 68
5.1. Summary of Findings 68
5.2. Limitation of the Study 69
5.3. Conclusion 70
5.4. Recommendation. 72
Bibliography 75
Appendix 78
Questionnaire 79
