This research work examined effect of training and development on organizational effectiveness in selected organizations in Lagos State. In any organization employees contributes major assets. The active role they play towards a company's success cannot be underestimated, As a result, equipping these unique assets through effective training and development becomes imperative in order to maximize the job performance and position them to take on the challenges of today's competitive business climate. This thesis attempts to evaluate and analyze the effect of training and development on organizational effectiveness with particular reference to some selected organizations in Lagos State. The data were gathered from a sample of the study's population of 5 selected organizations within Lagos Metropolis. Simple percentage was used to analyse the data; Mean rating was used in analyzing the research question and Chi-square statistical tool was used in analyzing the hypotheses. In order to understand the study's aim, four goals were developed which focused particularly on identifying the training programme's existing in the organization, the objective of the training and development offered, the methods employed and finally the effects of training and development on employee performance. A qualitative research approach of the data collection was adopted using a questionnaire comprising of 15 questions distributed to 350 respondents and 320 copies were retrieved for data analysis. Based on this evaluate sample the results obtained indicate that training and development have a clear effect on the performance and effectiveness of employees. The findings can prove useful to Human resource managers, Human resource policy decision makers, as well as training and academic institutions.
TABLE OF CONTENTS
CONTENTS PAGES
Title Page:………………………………………………………………………. i
Certification: ………………………………………………………………….. ii
Dedication: ………………………………………………………………………. iii
Acknowledgement: ……………………………………………………………… iv
Abstract: …………………………………………………………………………. v
Table of Contents: ………………………………………………………………… vi
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study: ………………………………………………… 1
1.2 Statement of the Problem: ………………………………………………… 2
1.3 Research Questions: ……………………………………………………… 3
1.4 Research Hypotheses: …………………………………………………..…. 3
1.5 Purpose of Study: …………………………………………………………. 3
1.6 Significance of Study: …………………………………………………….. 4
1.7 Limitations: ……………………………………………………………… 4
1.8 Definition of Terms: …………………………………………………….. 5
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction: …………………………………………………………….. 6
2.2 Personnel Management and Human Resources Management as a concept:.. 7
2.3 Training: …………………………………………………………………… 8
2.4 Development: ……………………………………………………………… 9
2.5 Organization Development: ………………………………………………… 10
2.6 Benefit of a Well Defined Training and Development System:…………… 11
2.7 Management Development and Organizational Effectiveness:…………….. 12
2.8 The Strategic Role of Training and Development System:………………… 13
2.9 Training and Development: Organizational Policies: ………………………. 16
2.10 Training and Development: Identifying the Needs:………………………. 17
2.11 Building of Transfer into Training and Development:……………………. 19
2.12 Training and Development Methods: …………………………………… 21
2.13 Training and Development: Evaluation Strategy:……………………….. 22
2.14 Training and Development: Sustainability and Advancement:………….. 23
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction:………………………………………………………………….. 25
3.2 Nature and Description of Data: …………………………………………….. 25
3.3 Research Design: …………………………………………………………… 26
3.4 Source of Data: …………………………………………………………….. 26
3.5 Population: ………………………………………………………………… 26
3.6 Sample and Sampling Techniques: ………………………………………… 26
3.7 Method of Data Collection: ………………………………………………… 27
3.8 Validity of the Research Instrument: ………………………………………… 27
3.9 Reliability of the Research Instrument: ……………………………………… 27
3.10 Method of Data Analysis: ……………………………………………………. 27
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Introduction: ………………………………………………………………… 29
4.2 Analysis of Respondents Biographical Data: ……………………………… 29
4.3 Analysis of Research Questions: …………………………………………… 30
4.4 Hypotheses Testing: ………………………………………………………… 38
4.5 Finding and Discussion: …………………………………………………….. 41
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Introduction: ………………………………………………………………… 42
5.2 Summary: ……………………………………………………………………. 42
5.3 Conclusions: ………………………………………………………………… 43
5.4 Recommendations: …………………………………………………………. 43 Bibliography ………………………………………………………………… 44 Appendix I (Covering Letter) ………………………………………………… 48
Appendix II (Questionnaire) ………………………………………………… 49
