THE CAUSES AND IMPACT OF CONFLICT IN AN ORGANIZATION (A CASE STUDY OF FIRST BANK NIGERIA PLC ENUGU)


  • Department: Business Administration and Management
  • Project ID: BAM2078
  • Access Fee: ₦5,000
  • Pages: 57 Pages
  • Reference: YES
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INTRODUCTION
1.1 BACKGOUND OF THE STUDY
Conflict can be described as a “type of behaviour which occurs when two or more parties are in opposition or in battle as a result of a provide relative deprivation from the activities of interacting with another person or group.
The two basic philosophical assumptions that underline conflict in an organization are as follows: 
1. That man wants to enjoy egalitarianism. 
2. That man is a selfish being.
These two assumptions are conflicting to each other while the first assumption upholds that man is a selfish being by nature, which gross to stay that man thanks of betterment of himself first.        
He on the second proportion work forward to a world where everybody is equal etc. a world where people think of the benefit of all. There is two opposing goals therefore keep man in a state of disequilibria and interfere with man’s ability to work harmoniously with employees. As a result conflict is said to over-existing or ever present.  
As long as we agree with the fact that no two people’s are the same and at the same time being to either in an organization different individual to perform different may roles the achievement of the set organizational objectives. Due to roles difference, it may clash leading to conflict. Individual objective running counter with organizational objectives. We shall at this point quiet a renowned religious preacher, politician, and ideologist, Rev. Jersey Jackson of the united state of America, who once said during one of his campaign speeches. We are not perfect human beings but we have been called upon to perform perfect duty. Jersey Jackson therefore understood from the on set that conflict will always exist but that should not stop man from performing his duties. The advice is that we should therefore seek to minimize conflict. His interpretation of the word WEALTH POSITION AND POER, is quite district of the ordinary man’s. This is because the came as a part fact duty amongst important being. For that reason, wealth for him is meant for sharing ment for higher productively by “corporation” the research means the collective power of the individual’s participating in it [i.e synergistic affect]
Therefore knowing fully well that conflict is bound to exist in all formers of organization.  Manager must have foresight to be able to determine the future or unforeseen circumstance.
As he knows no two persons are the same but are called to do the same work in the organization so conflict must arise.  So experience managers compiled with hard work would make his decision certain.
This attendant knowledge and skillful application of management principles is necessary at his stage


TABLE OF CONTENT
Cover page 
Title page
Approval page
Dedication 
Acknowledgement
Abstract 
Table of content

CHAPTER ONE 
INTRODUCTION
1.1 Background of the study 
1.2 Statement of problem
1.3 Objective of the study
1.4 Research question
1.5 Statement hypothesis
1.6 Significance of study
1.7 Scope of study
1.8 Limitation of study
1.9 Definition of terms
Reference

CHAPTER TWO
2.1 Meaning of industrial conflict 
2.2 Types of conflict 
2.3 Inter group conflict
2.4 Conflict of organizational conflict 
2.5 Sources of organizational conflict
2.6 Conflict as a source of strength and weaknesses in an organization
2.7 The institutionalization of conflict 
2.8 Method of conflict resolution 
Reference

CHAPETR THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research design
3.2 Population
3.3 Sample size determination 
3.4 Method of data collection
3.5 Sources of data
3.6 Data analysis
Reference 

CHAPTER FOUR 
PRESENTATION ANALYSIS AND INTERPRETATION OF DATA
4.1 Presentation
4.2 Analysis of data
4.3 Testing of hypothesis

CHAPTER FIVE
SUMMARY OF FINDING CONCLUSION AND RECOMMENDATION
5.1 Summary of findings
5.2 Conclusion
5.3 Recommendation
Bibliography
Appendix
 

  • Department: Business Administration and Management
  • Project ID: BAM2078
  • Access Fee: ₦5,000
  • Pages: 57 Pages
  • Reference: YES
  • Format: Microsoft Word
  • Views: 1,023
Get this Project Materials
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