The topic of this research is the contributions of modern technology in the advancement of secretarial profession. The study was restricted to Anammco and Emenite Plc. Emene, Enugu. To conduct the study, questionnaire structured in two phases was used as the instrument for collecting data. Phase “A” of the questionnaire contain personal data of the respondents while phase “B” contained the main questionnaire items used in eliciting the major response upon which decision were based in the research. The population consist all the managers and secretaries in Anammco plc and Emenite Ltd. Emene. They are 200 in number out of the population, a sample of 90 were randomly selected. After the analysis, which was presented in tables with percentage scores, the following findings were made. Secretaries in Anammco and Emenite plc use modern office equipment like computer, teleprompter, telephone answering machine and E- mail. These secretaries do not encounter problems in the usage of such office equipment. Modern office equipment contributes very significantly in increasing the secretaries efficiently and effectiveness. Secretaries derive huge amount of Joy in using modern office equipment. After the findings, the following recommendations were made: Modern office equipment should replace the old one since the modern ones enhance efficiency of secretaries. The challenges posed by the equipment to secretaries can be challenged by the secretaries if they put more effort in their duties which do not really require office equipment so as to make their place in the business industry indispensable. The management of the organization should try to procure this office equipment for Secretaries Job efficiency. As a result of difficulties in manipulating these equipment. Secretaries should be sent for further training. Organization should procure power generators to ensure that they are always functional. Finally, the researcher suggested that further studies could be undertaken on the place of the secretary in the success of business organization in general.
TABLE OF CONTENTS
Title page ii
Approval page iii
Dedication iv
Acknowledgement v
Table of content vi
List of tables ix
Abstract x
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of Problem 3
1.3 Purpose of Study 4
1.4 Scope of the Study 5
1.5 Significance of Study 5
1.6 Research Questions 6
CHAPTER TWO
2.0 Literature Review 7
2.1 The contribution of modern office equipment to the secretary’s job efficiency
2.2 Classification of Modern Office Equipment
2.3 Problem secretaries encounter in the use of modern office equipment,
CHAPTER THREE
3.0 Research Methodology 34
3.1 Design of the Study 34
3.2 Area of the study 34
3.3 Population of the study 34
3.4 Sample and Sampling Technique 35
3.5 Instrument used for Coveting Data 36
3.6 Validity of research Instrument 37
3.7 Method of Administration and Collecting Data 37
3.8 Method of Data Analysis 38
CHAPTER FOUR
4.0 Data Presentation and Analysis 39
4.1 Presentation and Analysis 39
4.2 Summary of Findings 45
CHAPTER FIVE
5.0 Discussion of findings, Conclusion and
Recommendations 47
5.1 Discussions of Findings 47
5.2 Conclusion 49
5.3 Recommendations 50
5,4 Suggestion for further study 51
5.5 Limitation of Study 51
Reference 53
Appendix
