ABSTRACT
The study is based on the “The impact of personnel satisfaction on organizational growth and development” A case study of Anamco ltd Emene Enugu.
Personnel satisfaction has been an issue that employers neglect for a very long time now, but if critically examined, we will understand that it is the truth, that personnel satisfaction directly affects the outputs of any firm.
The sample is made up of 100 staff- 30 administrative staff, 40 intermediate staff.
This is because these 3 categories of workers cuts were analyzed under the following sub- headings:-
a. Overall view of respondents on the impacts of personnel satisfaction on organizational growth and development.
b. Administrative staff view on the impact of personnel satisfaction on organizational growth and development.
c. Intermediate staff view on the impact of personnel satisfaction on organizational growth and development.
d. Junior staff view on the impact of personnel satisfaction and development.
From the information gathered, on overwhelming majority of the respondents agreed that personnel of an organization can really be satisfied with the management when the management of the organization is performing up to expectation ( to an acceptable degree) and it is such satisfactions that can include the personnel to put in their efforts thereby affecting the level of output positively.
Furthermore, the hypothesis were all tested using the chi- square formula and all the hypothesis were all proved correct. My sources of data include interview and questionnaire. Some times, I had to use phone conversation to get the information I wanted. The data collected was analyzed in chapter four (4) of the research report.
This project shall be needed by the management of Anamco ltd. Since it will suggest more and better ways they can use to improve their overall personnel performance. Also all employers will find it useful and students inclusive.
TABLE OF CONTENT
Title Page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Contents vii
CHAPTER ONE
INTRODUCTION
1.1 Background of the study 1
1.2 Statement of the problem. 4
1.3 Purpose of the study 5
1.4 Scope OF the study. 6
1.5 Research hypothesis. 8
1.6 Significance of the study 9
1.7 Limitations of the study 11
CHAPTER TWO
2.1 LITERATURE REVIEW 13
2.2 Meaning and Concept Of Personnel Job 14
2.3 Motivation 20
2.4 Historical Perspective of the Personnel satis. 31
2.5 Relevant Theories on Personnel Satisfaction 33
2.6 Current Literature 38
2.7 Purpose of Personnel Management 41
2.8 Impact of Personnel Satisfaction in Productivity 43
2.9 Personnel Satisfaction in an Enterprises 51
2.10 Human Resources Management Practice 55
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design 67
3.2 Area of study. 68
3.3 Population for the study. 68
3.4 Sample and sample Procedure 69
3.5 Instrument of data collection. 71
3.6 Validation of instrument 72
3.7 Reliability of the instrument 72
3.8 Method of data Collection 72
3.9 Method of data Analysis 73
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Presentation and analysis of data 74
4.2 Testing of Hypothesis 81
4.3 Summary 92
CHAPTER FIVE
DISCUSSION, RECOMMENDATION AND CONCLUSION
5.1 Discussions Of Result and Findings 94
5.2 Conclusions 97
5.3 Implications Of The Research Findings 99
5.4 Recommendations 101
5.5 suggestions for further study 102
Bibliography 104
Appendix
