ABSTRACT

This study was carried out in order to find the relevance of Information and Communication Technologies in modern office. The secretary who is an indispensable member of the office has been affected on one way or the other by the introduction of these Information Technology.

Find-out whether modern equipment has come to displace the role of the secretary or to improve the secretary efficiency.

How will information technology reduce the work-load of a secretary.

The research used the whole population of the staff as sample size. The population comprised of 40 staff of the bank.

Instrument used for data collection were the questionnaire and direct observation. The data was collected presented and analyzed by the use of table and percentage technology cash not replace secretaries rather it improve the secretary efficiency.

The researcher thereby recommend that every secretary should endeavour to upgrade their skills and knowledge on modern technologies so as to equip themselves and face challenges of information technology.

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