TABLE OF CONTENTS

DECLARATION

APPROVAL

DEDICATION ji~

ACKNOWLEDGMENT iv

DEFINITION OF KEY TERMS v

TABLE OF CONTENTS

LIST OF TABLES

LIST OF FIGURES

LIST OF ABBREVIATION/ACRONYMS xiii

ABSTRACT

CHAPTER ONE

INTRODUCTION

1.0 Introduction 1

1.1 Back ground to the study

1.1 .1 Conceptual Background 2

1.1 .2 Theoretical background 4

1 .1 .3 Historical perspective 4

1.1 .4 Contextual background 5

1.2 Statement of the Problem 7

1.3 Purpose of the study 7

1.4 Objectives of the Study 7

1.4.1 General Objective 8

1.4.2 Specific objectives 8

1 .5 Research Question 8

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1.6 The Scope of Study .8

1.6.1 Content Scope .8

1.6.2 Geographical Scope 8

1.6.3 Time Scope 9

1.7 Significance of Study 9

CHAPTER TWO 10

LITERATURE REVIEW 10

2.0 Introduction 10

2.1 The contributions of decentralization policy on service delivery 10

2.1 .1 The institutional strengthening 10

2.1.2 Good accountability 10

2.1 .3 Citizen’s empowerment 11

2.1.4 Development of channels of communication 11

2.1.5 Improvements in service delivery 11

2.1.6 Employment effects 11

2.2 The factors affecting the implementation of decentralization policy on service delivery 12

2.2.1 Structural conflict 12

2.2.2 Capacity differentials 12

2.2.3 Lack of accountability and imbalance between upward and downward accountability 12

2.2.4 Political interest inefficiency and corruption 13

2.3 The possible remedies to improve on the implementation of decentralization policy on

service delivery 13

2.3.1 Information, Participation, and Monitoring 13

2.3.2 Clarity about the functions of sub-national government and associated expenditure

responsibilities 13

VII

2.3.3 High level of accountability .14

2.3.4 Improving local funding source 14

2.4 Conceptual frame work 15

CHAPTER THREE 16

RESEARCH METHODOLOGY 16

3.0 Introduction 16

3.1 Research Design 16

3.2Studyarea 16

3.3 Study population 16

3.4 Sample Techniques 16

3.4.1 Purposive Sampling 16

3.4.2 Simple Random Sampling 17

3.5 Sample Size 17

3.6 Sources of Data 17

3.6.1 Primary data 17

3.6.2 Secondary data 18

3.7Data Collection methods 18

3.7.1 Interview 18

3.7.2 Focus Group Discussion 18

3.8 Data Collection tools 18

3.8.1 Interview guide 18

3.8.2 Focus group discussion guide 19

3.8.3 Questionnaires 19

3.9 Interview Guidelines 19

3.10 Reliability of the Instruments 19

VIII

3.11 Data Analysis and Interpretation 19

3.12 Procedure of Data Collection 20

3.13 Data Quality Control 20

3.14 Ethical Considerations 20

3.15 Limitations and Delimitations of the Study 21

CHAPTER FOUR 22

DATA ANALYSIS, INTERPRETATION AND PRESENTATION 22

4.0 Introduction 22

4.1 Demographic characteristics of the Respondents 22

4.1.1 Gender of the respondents 23

4.1.2 Age group of respondents 23

4.1.3 Level of education of the respondents 23

4.1.4 Occupations of the respondents 24

4.1.5 Marital Status of the respondents 24

4.2 Reliability Test 24

4.3 Summary of respondents’ views on decentralization policy and service delivery 24

4.3.1 The contributions of decentralization policy on service delivery 28

4.3.2 Factors affecting the implementation of decentralization policy on service delivery 30

4.3.3 The possible remedies to improve on the implementation of decentralization policy on

service delivery 31

4.3.4 Summary of views from Key Informants and Focus Group Discussion 32

CHAPTER FIVE 34

SUMMARY, CONCLUSION AND RECOMMENDATIONS 34

5.0 Introduction 34

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5.1 Summary of Discussion of the findings .34

5.2 Conclusion 34

5.3 Recommendations 35

5.4. Suggestions for Further Research 36

REFERENCES 37

APENDIXA 39

Questionnaire Introduction 39

APPENDIX B 40

Biographic data 40

APPENDIX C 41

Questions for Community Members 41

APPENDIX D 43

Interview Guide for KIT Informants 43

APPENDIX E 44

Guide for Focus Groups Discussion 44

APPENDIX F 45

Letter of Introduction 45

APPENDIX G 46

Work plan 2019 46

APPENDIX H 47

Budget for the Study 47