ABSTRACT

The study aims at finding out the effect of inventory management on the performance of stores department case study Village Mall super market Bugolobi branch, in Kampala district. Chapter one talks about the data to be collected using the various methods mentioned in chapter three would are analyzed using appropriate formulae statistically known in order to establish the relationship between the two variables. The objectives of the study was to identify techniques of inventory management used at Village Mall super market, to established the level of performance of stores department and to find out the relationship between inventory management and performance of stores department at Village Mall super market Bugolobi branch. The research questions would be derived from the objectives in order to guide the study. Chapter two handles the literature reviews from different authors through text books and information obtained from magazines, newspapers, Journals auditor general’s report and internet. This formed basis for identification of gaps in the tropical area of the study. Chapter three contains the description of how the study would be carried out. It presents the research design, population and sample size, sampling techniques, source of data, and method of data collection, data collection instruments, procedures, analysis and presentation of the data. Chapter four consists of presentations, analysis and discussion of the findings, the empirical results were analyzed and presented objective by objective. Chapter five contains the description of the summary, conclusion, recommendation and limitation of the findings. This derived the researchers to summary and concludes objective by objective and got solutions to the limitation of the findings.

TABLE OF CONTENT

APPROVAL

DEDICATION

ACKNOWLEDEGMENT iv

TABLE OF CONTENT

LIST OF TABLES

ABBREVIATION/ACRONYMS ix

ABSTRACT

CHAPTER ONE 1

1.0 INTRODUCTION 1

1.1 BACKGROUND OF THE STUDY 1

1.2 STATEMENT OF THE PROBLEM 3

1.4 OBJECTIVES OF THE STUDY 3

1.5 RESEARCH QUESTIONS 3

1.6 THE SCOPE OF THE STUDY 4

1.6.1 CONTENT SCOPE 4

1.6.2 GEOGRAPHICAL SCOPE 4

1.6.3 TIME SCOPE 4

1.7 SIGNIFICANCE OF THE STUDY 4

CHAPTER TWO 6

LITERATURE REVIEW 6

2.0 INTRODUCTION 6

2.1 INVENTORY MANAGEMENT 6

2.1.1 INVENTORY MANAGEMENT TECHNIQUES 6

2.2 LITERATURE REVIEW ON STORES PERFORMANCE 8

2.3 RELATIONSHIP BETWEEN INVENTORY MANAGEMENT AND STORE PERFORMANCE 9

2.4 SUMMARY AND CONCLUSIONS LITERATURE REVIEW 10

CHAPTER THREE 11

METHODOLOGY 11

3.0 INTRODUCTION 11

3.1 RESEARCH DESIGN 11

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3.2 STUDY POPULATION .11

3.3 SAMPLING TECHNIQUES

3.3.1 SIMPLE RANDOM TECHNIQUE 11

3.3.2 STRATIFIED SAMPLING TECHNIQUE 12

3.3.3 CONVENIENCE SAMPLING TECHNIQUE 12

3.4 SAMPLE SIZE 12

3.5 SOURCES OF DATA 13

3.5.1 PRIMARY DATA 13

3.5.2 SECONDARY DATA 13

3.6 METHODS OF DATA COLLECTION 13

3.6.1 QUESTIONNAIRE METHOD 13

3.6.2 INTERVIEW METHOD 14

3.7 DATA COLLECTION INSTRUMENTS 14

3.7.1 QUESTIONNAIRE TOOL 14

3.7.2 INTERVIEW TOOL 14

3.8 DATA COLLECTION PROCEDURES 14

3.9 DATA PRESENTATION AND ANALYSIS 15

3.10 LIMITATION OF THE STUDY AND SOLUTION 15

CHAPTERFOUR 16

PRESENTATIONS, ANALYSIS AND DISCUSSIONS OF FINDINGS 16

4.0 INTRODUCION 16

4.1 RESPONSE RATE 16

4.2 BACKGROUND CHARACTERISTICS OF THE RESPONDENTS 16

4.2.1 Gender Distribution 17

4.2.2 Age bracket 17

4.2.3 Marital status 17

4.2.4 Education level 18

4.2.5 Work duration 19

4.3 INVENTORY MANAGEMENT 19

4.3.1 Most personnel at Village Moll super market are aware ofthe effectiveness of inventory nanagement 19

4.3.2 Inventory management is the overseeing and controlling of the ordering, storage and use of ~omponents that a company will use in the production of items, it will sell as well as the overseeing ~nd controlling of quantities of finished products for sale in Village Moll super market 20

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4,3.3 There are very many techniques of inventory management used at Village Moll supermarket.. 21

4.3.4 Successful inventory management involves creating a purchasing plan that would ensure that items are available when they are needed 21

4.3.5 Does inventory management lead to the performance of store department in Village Moll super market Bugolobi9 22

4.4 STORES PERFORMANCE 23

4.4. 1 Stores performance was defined as a measurable value that demonstrates how effective the organization’s store was achieving its key objectives 23

4.4.2 There are several store performance indicators that measure the effectiveness of stores 24

4.4.3Most personnel at Village Moll supermarket have awareness in the effectiveness of stores performance 24

4.4.4 Village Moll supermarket benefit from the performance of stores department 25

4.4.5 It is easy to determine the level of performance of stores department at Village Moll super market 26

4.5 THE RELATIONSHIP BETWEEN INVENTORY MANAGEMENT AND PERFORMANCE OF STORES DEPARTMENT 27

4.5.1 Stores performance is influenced by inventory management at village moll supermarket..... 27

4.5.2 There is a relationship between inventory between inventory management and stores performance department 27

4.5.3 The relationship between inventory management and stores performance should be maintained. 28

4.5.4lnventory management is the only factor that influence stores performance 30

4.5.5 Does the use of inventory management lead to high level of stores performance at Village Moll super market9 30

CHAPTER FIVE 32

SUMMARY, CONCLUSIONS, RECOMMENDATION AND LIMITATION OF THE F INDINGS. 32

5.0 INTRODUCTION 32

5.1 SUMMARY OF THE FINDINGS 32

5.2 CONCLUSION OF THE FINDINGS 33

5.3 RECOMMENDATION 33

5.5 AREAS FOR FURHER RESEARCH 34

REFERRENCES 35