TABLE OF CONTENTS
DECLARATION .............................................................................................................................. i
APPROVAL ................................................................................................................................... ii
DEDICATION ....... ........................................................................................................................ iii
ACKNOWLEGEMENT ................................................................................................................ .iv
CHAPTER ONE .............................................................................................................................. 1
1.0 INTRODUCTION ..................................................................................................................... !
1.1 Background of the study ............................................................................................................ 1
1.2 Statement of the problem ........................................................................................................... 3
1.3 Purpose of ti~e study .................................................................................................................. 3
1.4 Objectives ofthc study .............................................................................................................. 4
1.5 Research questions .................................................................................................................... 4
CH.1PTER TWO ............................................................................................................................. 6
LITERATURE REVIEW ................................................................................................................ 6
2.0 Introduction; .............................................................................................................................. 6
2.1 The evolution of e-procurement; ............................................................................................... 6
2.2 Concepts of e-procurement; ....................................................................................................... 7
2.3 £-procurement applications; ...................................................................................................... 7
2.3.1 E-sourcing; ....... ....................................................................................................................... 7
2.3.2 E- infonning; .......................................................................................................................... 8
2.3 .3 E-reverse auction; ................................................................................................................... 8
2.3.4 E-tendering; ............................................................................................................................ 8
2.3.5 E-MR.O and web based ERP (Enterprise resource planning); ................................................ 9
2.3.6 £-collaboration; ....................................................................................................... ............... 9
2.3.7 Classification of e-procurement application ......................................................................... 10
2.4 Potential drivers of difference in adoption of e-procurement; ...........................................1 0
2.401 Organizational factors; .....................................................................................................11
20402 Strategic factors; .....................................................................................................11
20403 Supply factor; .....................................................................................................11
205 Benefits offered by e-procurement; .....................................................................................................11
207 Factors indicating why most procurement firms are not embracing e-procurement; ...............................13
208 Performance;...................................................................................................... 14
20801 Improved customer service;..................................................................................................... 14
20802 Widened sales area; .....................................................................................................15
20803 Reducing transaction costs; .....................................................................................................15
209 Relationship between e-procurement and performance of international firms ...............................15
CHAPTER THREE
METHODOLOGY .............................................................................................................17
300 Introduction •.....................................................................................................17
3 01 Research design ..................................................................................................... 17
3 02 Data collection Method..................................................................................................... 17
303 Data presentation, processing and Analysis .....................................................................................................17
304 Limitations of the study .....................................................................................................18
CHAPTER FOUR .....................................................................................................19
PRESENTATION, INTERPRETATION AND ANALYSING FINDINGS.................................................19
400 Introduction.....................................................................................................19
401 Benefits of e-procurement in Uchumi Supermarket.................................................................19
4.2 How international firms are performing with help of e-procurement. ..................................................20
CHAPTER FIVE ........................................................................................................................... 23
DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS .............................................. 23
5.0 Introduction ............................................................................................................................. 23
5.1 Findings ................................................................................................................................... 23
5.1.1 The findings on the benefit of e-procurement ...................................................................... 23
5.1.2 Findings on how Uchwni Super Market is performing with the help of e-procurement ..... 24
5.1.3 Findings on the relationship between e-procurement and performance ofUchumi Super
Market ............................................................................................................................................ 24
5.2 Conclusions from the above discussion ................................................................................... 24
5.3 Recommendations ................................................................................................................... 25
REFERENCES .............................................................................................................................. 27
