TABLE OF CONTENTS
DECLARATION ........................................................................................................................................................... !
APPROVAL ................................................................................................................................................................. II
DEDICATION ............................................................................................................................................................ III
ACKNOWLEDGEMENT ...................... . . ................................................... IV
ABSTRACT ................................................................................................................................................................. V
TABLE OF CONTENTS .........................................................................................................................................•... vi
LIST OF TABLES ....................................................................................................................................................... ix
CHAPTER ONE ........................................................................................................................................................... I
INTRODUCTION ......................................................................................................................................................... !
1.0 INTRODUCTION ................................................................................................................................................ I
1.1 BACKGROUNDTOTHESTUDY .......................................................................................................................... I
1.2 STATEMENT OF THE PROBLEM ......................................................................................................................... 3
1.3 GENERAL OBJECTIVE ...................................................................................................................................... 4
1.3.1 Specific Objectives ............................................................................................................................................... 4
1.3.2Research Questions ............................................................................................................................................... 4
1.4 SCOPEOFTHESTUDY ........................................................................................................................... , ..... : .... 4
1.4.1 Geographical scope ........................................................................................................................................... 5
1.4.2 Content scope .................................................................................................................................................... 5
1.4.3 Time scope ......................................................................................................................................................... 5
1.5 SIGNIFICANCE OF THE STUDY ................................................................................................................... .-...... 5
1.7 OPERATIONAL DEFINITIONS OF KEY CONCEPTS .............................................................................................. 7
CHAPTER TW0 ........................................................................................................................................................... 9
REVIEW OF LITERATURE ........................................................................................................................................ 9
2.0 INTRODUCTION ......................................................................................................................................................... 9
2.1 THEORETICAL REVIEW .............................................................................................................................................. 9
2.2. Actual Review of related Literature ..................................................................................................................... II
2.2.1 Involvement and Employee Performance ........................................................................................................... 11
2.2.2.0 Recognition and Employee Performance ........................................................................................................ 16
2.2.3Feedback and Employee Performance: ............................................................................................................... 20
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2.2.4. GOVERNMENT POLICY .............................................................................................................................. 25
CHAPTER THREE ..................................................................................................................................................... 27
METHODOLOGY ...................................................................................................................................................... 27
3.0 INTRODUCTION ...................................................................................................................................................... 27
3.1 RESEARCH DLSIGN ................................................................................................................................................. 27
3.2 STUDYPOPULATION ............................................................................................................................................ 27
3.3SAMPLE SIZE················································································;·········································································· 27
3.3.2Sample design and procedure .............................................................................................................................. 29
3.4 DATA COLLECTION METHODS/ INSTRUMENTS/ TOOLS/ TECHNIQUES ....................................................................... 29
3.5.1 Questionnaire survey ........................................................................................................................................... 29
3.5.2 Interviewing ....................................................................................................................................................... 30
3.5.3 Observation method ........................................................................................................................................... 30
3.5.4 Documentary review .......................................................................................................................................... 30
3.6 RELIABILITY ANDVALIDITY ................................................................................................................................... 30
3.7 DATA ANALYSES AND PROCESS!NG ........................................................................................................................ 30
3.8 LIMITATIONS OF THE STUDY ................................................................................................................................. 31
3. 9 ETHICAL CONSIDERATIONS ..................................................................................................................................... 31
CHAPTER FOUR ........................................................................... ." ........................................................................... 32
DATA PRESENTATION, ANALYSIS AND INTERPRETATION OF RESULTS ................................................. 32
4.0INTRODUCTION ....................................................................................................................................................... 32
4.1RESPONSE RATE ......................................................................... , ............................................................................ 32
4.2BACKGROUND INFORMATION .................................................................................................................................. 33
4.2.1 Gender. ........................................................................................................................................................... 33
4.2.2 AGE ..................................................................................................................................................................... 34
4.2.3 EDUCATION ....................................................................................................................................................... 35
4.2.4 Experience/ Length of service ............................................................................................................................ 35
4.3EMPIRICAL FINDINGS ............................................................................................................................................... 36
4.3.1Involvement and StaffPerformance .................................................................................................................... 36
4.3.2 Recognition and Employee Performance ........................................................................................................... 39
4.3.3Feedback and Employee performance ................................................................................................................. 4I
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CHAPTER FIVE .... : .................................................................................................................................................... 45
SUMMARY, DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS ...................................................... 45
5.0 INTRODUCTION ..•.•.•.......••...........•.......•..••.......•..•.........•••.............••........•..•..•...••.••.........••...........•••........•..•........•.•. 45
5. I SUMMARY OF THE MAIN FINDINGS .......••........................••..........•••.....................•••.......•..••........••..•........••.•......•..•... 45
5.2 DISCUSSION OF THE STUDY FINDINGS ........••..........•.•..........•........................••..........••.........••.•....................••...... 45
5.2.1 Involvement and employee performance in Kiryandongo District Local Government.. .................................. 45
5.2.2Recognition and employee performance in Kiryandongo District Local Government ....................................... 46
5.2.3 Feedback and employee performance in Kiryandongo District Local Government.. ......................................... 46
5.3CONCLUSIONS ...••...•......•.•.........•..........••.•..........•............••...........•..•........•..........••..•.....•...••.........•...........•.•.....•••.... 47
5.3.1 Involvement and employee performance in Kiryandongo District Local Government. ..................................... 47
5.3.2 Recognition and employee performance in Kiryandongo District Local Government ..................................... .47
5.3.3Feedback and employee performance in Kiryandongo District Local Government ........................................... .48
5.4 RECOMMENDATIONS ..•••.........•..........••............••...........•••.........••.........••.........•••.•.........•...•.....•.•.••........•...........•..... 48
5.4. I Involvement and employee performance ........................................................................................................... 48
5.4.2 Recognition and employee performance in Kiryandongo District Local Government ...................................... 48
5.4.3 Feedback and employee performance in Kiryandongo District Local Government ......................................... .49
5.5 AREAS FOR FURTHER RESEARCH ..•..........•...........•.•........................••.....................••.........•...........••....................•... 49
REFERENCES ............................................................................................................................................................ 50
APPENDIX A: QUESTIONNA!RES .................................................................... : .................................................... 53
QUESTIONNAIRE FOR EMPLOYEES IN THE VARIOUS DEPARTMENTS, EDUCATION,
HEALTH,FINANCE, PROCUREMENT AND WORKS: ......................................................................................... 53
ABSTRACT The study on the effect of non-financial reward on employee performance was carried out in Kiryandongo District Local Government. The objectives of the study were to: to determine the effect of involvement on staff performance in Kiryandongo District local Government, to examine the extent to which recognition affects employee performance in Kiryandongo District local Government and to establish how feedback affects employee performance in Kiryandongo District Local Government. This research intended to use a descriptive research design. The population targeted for this study was 30 respondents who included the administrators of the various departments in the District. The researcher mainly used two kinds of research instruments for data collection and these included oral interviews and questionnaires. From the findings of the study, the researcher made the following recommendations:
