ABSTRACT The study was intended to investigate work environment and pe'rfonnance in the organizations/ companies The study was carried out in Housing Finance (Eldoret) with respondents being identified from their work places. The objectives of the study were to examine employee's welfare practices and their effect on organization performance, assessing the effects of supervision, evaluating the employee's perception of their job design and its effects on perfonnance. Hypothesis of the study included:-relationship between welfare practices and organizational performance, the relationship between supervision and organizational performance and the relationship between job design and organizational performance . • Both quantitative and qualitative methods were used to come up with the necessary inf01mation. The result showed that the work environment in Housing Finance was fairly good. The study gave the impression that good work environment positively affects the organization performance, there's a great relationship between good working environment and performance, performance is greatly affected by organizational work environment and dissatisfaction is brought by poor working environment.

TABLE OF CONTENTS 

CHAPTER ONE 

I.OBackground .................................................................................................................... 1 

1.2 Statement of problem ............................................................................. 3 

1.3 Objectives ........................................................................................ .4 

1.3.1 General objective ..................................................................................................... .4 

1.3.2 Specific objectives ............................................................................ .4 

1.4 Research question ............................................................................................ 4 

1.5Hypotheses ........................................................................................ .4 

1.6 Scope of the study ............................................................................... .4 

1.6. Time scope ....................................................................................... 5 

I. 7 Significance of the study ........................................................................ 5 

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CHAPTER TWO 

Literature review ................................................................................................................ 6 

2.0 Introduction ........................................................................................ 6 

2.1 Conceptual fi·ame work .......................................................................... 6 

2.2 Theoretical flame work .......................................................................... 7 

2.3 Welfare and organization performance ........................................................ 7 

2.4 Supervision ...................................................................................... I 0 

2.5 Job Design .................................................................................................................. 12 

2.6Working performance .......................................................................... 13 

CHAPTER THREE 

Methodology ......................................................................................... 17 

3.0 Introduction ......................................................... ! ............................ 17 

3 .I Research design ................................................................................. 17 

3.2 Survey population .............................................................................. 17 

3.3 Sampling size .................................................................................... 18 

3.4 Types of data and source ...................................................................... 19 

VI 

3.5 Data collection method ........................................................................ 19 

3.5.1 Data processing and analysis ................................................................ 19 

CHAPTER FOUR 

4.0 Empirical Analysis ........................................................................... 20 

4.1 Findings on the Response Rate ................................... • ........................... 20 

4.2 Employees who had knowledge about the meaning of welfare in an organization ... 23 

CHAPTER FIVE 

5.0 Introduction .............................................................................................................. 30 

5.1 The implication of the findings on employee's lmowledge about welfare ........... 30 

5 .1.1 Implications of the findings of authorities of the top/middle manager/ 

Supervisor ................................................................................... 31 

5 .1.3 Implications of findings on job conditions in housing finance ....................... 32 

5.2 General Conclusion .......................................................................... 32 

5.3 Recommendations ........................................................................... 33 

5.6 Areas for further studies ..................................................................... 33 

Reference .......................................................................................... 35