ABSTRACT

The main purpose of this research project is to examine the impact of employee development on employee performance in Federal Inland Revenue Service, Abuja. Structured questionnaires using the 5-point Likert scale were distributed to 255 employees of Federal Inland Revenue Service, Abuja. With a response rate of 74% (191 responses), the data was analyzed using regression analyses on Statistical Package for Social Sciences. The major findings of the study show that job design has a significant impact on employee performance. The findings also showed that job rotation does not have a significant impact on employee performance and job enlargement does not have a significant impact on employee performance in Federal Inland Revenue Service, Abuja. Considering the findings, the study recommends that employee development should be holistic and encompass the personal development of the employee. The study also recommends the management of Federal Inland Revenue Service, Abuja does not relent in taking employees through development programs. The study also recommends the integration of technology in job processes to enhance efficiency and upgrade the speed and quality of work.

Keywords: Employee development, job design, job rotation, job enlargement, employee performance