ABSTRACT  

This study ascertains impact of performance management system on organizational performance. Survey research design was employed and questionnaire was used as the research instrument. Moreover, simple random sampling technique was used as sampling technique and one hundred and forty five (145) respondents was administered questionnaire among staff of Lacasera Company limited in Lagos state while they were fully completed and returned. Simple percentage was employed to analyze the responses of the questionnaire while Pearson Moment Correlation was used to test the hypotheses formulated. However, it was found that there is significant effect of education on organizational performance, there is significant relationship between job/work experiences on organizational performance and also that there is significant relationship between training and development and organizational performance. It is therefore recommended that the performance management method should go hand in hand to the various strategic goals of the company as such individual roles and responsibilities also needs to be addressed in the appraisal method and the whole process of performance appraisal system should focus on the ultimate outcome or output or result.  

TABLE OF CONTENTS

Content 

Cover Page

Front Page

Certification

Dedication

Acknowledgements

AbstractV

Table of Contents

CHAPTER ONE

INTRODUCTION   

1.1 Background to the Study

1.2 Statement of the Problem

1.3 Objectives of the Study

Research Questions

Research Hypotheses

1.6 Scope of the Study6

1.7 Significance of the Study7

1.8   Definition of Terms 7

1.9   Operationalization of Variables8

REFERENCES10

CHAPTER TWO

LITERATURE REVIEW 

2.1 Conceptual Framework of the Study   13

2.2 Theoretical Framework of the Study22

2.3 Empirical Review 26

REFERENCES 31

CHAPTER THREE

METHODOLOGY

  Research Design35

  Population of the Study35

Sample Size and Sampling Technique 35

Sources of Data Collection36

  Research  Instrument36

  Reliability and Validity of the Instrument36

  Method Of Data Analysis 36

  Limitation of the Methodology37

Research Models37

REFERENCES38

CHAPTER FOUR

DATA PRESENTATION, ANALYSIS, RESULTS AND DISCUSSION

Preamble39

4.2 Descriptive Statistics 39

4.3 Presentation and Analysis of Data According to Research Questions40

4.4 Test of Hypotheses46

4.5 Discussion of Findings48

CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS   

5.1 Summary of Findings   50

5.2 Conclusions51

5.3 Recommendations51

5.4 Limitation of the Methodology52

5.4 Suggestions for Further Studies53

Bibliography53

APPENDICES54