TABLE OF CONTENTS

Declaration ..................................................................................... i

Approval. ...................................................................................... ii

Acknowledgment ............................................................................. iii

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Table of contents .............................................................................. v

1.0 CHAPTER ONE .......................................................................... 1

1.1 Background to the study .................................................................. 1

1.2 Statement of the problem ................................................................ .3

1.3 Objectives ................................................................................... 3

1.3.1 General Objectives .................................................................... 3

1.3.2 Specific Objectives .................................................................... 3

1.4 Scope of the Study ......................................................................... 4

1.5 Significance of the study .................................................................. 4

1.6 Hypothesis ................................................................................... 4

2.0 CHAPTER TWO ........................................................................... 5

2.1 Paradigm Shift .............................................................................. 5

2.3 Definitions of employees .................................................................. 6

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2.4 The work Theories . . . .. . . .. .. .. .. .. . .. . .. ................................................ 11

2.4.1 The Labour Process Theory ........................................................... 11

2.4.2 The Labour Theory of Value ..................................................... 14

2.4.3 The Labour Power as a Commodity ............................................. 15

2.4 .4 The Exchange Theory ............................................................. 15

2.5 Contract Workers: Legal Provisions ............................................... 17

2.6 The New Employment Deal .......................................................... 21

2. 7 Reward ................................................................................. 24

2.8 The Concept of Motivation .......................................................... 25

2.9.1 Nature and Effects of Motivation ................................................. 26

3.0 CHAPTER THREE ................................................................... 27

3.1 Introduction ............................................................................ 27

3.2 Study Design ........................................................................... 27

3.3 Study Area ............................................................................. 27

3.4 Research Data ......................................................................... 27

3.5 Research Instruments ................................................................ 28

3.6 Data Measurement. ................................................................... 28

3.7 Data Analysis ......................................................................... 29

3.8 Sources of Data ....................................................................... 29

3.9 Primary Sources: Questionnaires .................................................... 29

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4.0 CHAPTER FOUR .................................................................... 30

4.1 Introduction ........................................................................... 30

4.2 Demographics ......................................................................... 30

4.2 .1 Departmental distributions ....................................................... .31

4.2.2 Year of employ:tnent ............................................................... 31

4.3 Contribution of motivated workers ................................................ 32

4.4 The concept of motivation ......................................................... 32

4.4.1 Nature of motivational systems ................................................. 33

4.4.2 Data analysis ....................................................................... 33

4.4.3 Levels of motivational systems .................................................. 35

4.5 Problems faced by workers ......................................................... 36

4.6 Challenges faced by managers handling unmotivated workers ............... .38

4.7 Conclusion ............................................................................ 38

5.0 CHAPTERFIVE ..................................................................... 39

5.1 Introduction ........................................................................... 39

Reference .................................................................................. 43

Appendix ................................................................................... 45