ABSTRACT
The importance of banking industry to every economy cannot be ignored.  Bank is a place where all financial transaction of an economy impinges on.  On the other hand, the impact of computers in alleviating some of the problems encountered by banks cannot be over-emphasized.  Computer is seen as the most needed tools of improving banking transaction has not been well adopted by all banks in the Nigerian economy.  Some banks see it as a means of upgrading their chequering up, transactions and keeping necessary data for customers for loans, advances and other services.  Banks, which have gone into computerization, have observed that the positive prospect surpasses its negative prospects. This research therefore aims at showing the actual contributions of computer to the banking industry and the negative effects experienced by the banks that are yet to go into computerization. However, in case of the prospects and problems relating to computers, the researcher used both primary and secondary data and other related literature on the study topic in addition to this research being a case study, the researcher used a sample size drawn from UBA Plc in both their accounts and computer departments. The recommendations and conclusions were based on advising banks and other financial institutions to introduce the use of computer in their transactions. A general summary showed whether its contributions has actually led to the development in this industry and also indicated that computers use increased the efficiency and effectiveness of operations.
  
 TABLE OF CONTENTS
 
 Title pagei
 Approval pageii
 Dedicationiii
 Acknowledgementiv
 Table of contentsv
 Abstractvi
 
 CHAPTER 1: INTRODUCTION
 Background of the study1
 Statement of problem4
 The objective of the study5
 Scope of the study5
 Research questions7
 Significance of the study8
 Definition of terms8
 
 CHAPTER 2: REVIEW OF LITERATURE
 Introduction to organizational concepts14
 The evolution of computer15
 The role of computer system in 
 Modern banking operation17
 The structure of a computer system19
 Computerization of customers’ banking in the Nigerian banks
 Computer and information system24
 Criteria for using computers25
 The prospect of computerization in banking26
 Customer services and computer application in 
 The banking sector:  the computerized services
 Misconceptions about computer36
 Banking operations37
 Obstructions to customers’ application in Nigeria banks39
 
 
 
 CHAPTER 3: RESEARCH METHODOLOGY
 Research Design41
 Area of Study42
 Population42
 Sample and Sampling Techniques42
 Research Instrument 44
 Method of data collection45
 Method of data analysis465
 CHAPTER 4: DATA PRESENTATION AND ANALYSIS
 How computerized do you consider 
 Your bank’s services to be?46
 Are you computer literate?47
 Hypothesis Testing55
 CHAPTER 5: DISCUSSION, IMPLICATION AND RECOMMENDATION
 Summary of Findings67
 Recommendations69
 Computer services distinguished70
 Accountant and computers71
 Conclusions72
 Reference74
 Appendix
 Questionnaire