TABLE OF CONTENT
DECLARATION
APPROVAL
DEDICATION
ACKNOWLEDGEMENT
TABLE OF CONTENT w
LIST OF TABLES
LIST OF FIGURES VII
ABSTRACT
CHAPTER ONE 1
GENERAL INTRODUCTION 1
1.0 INTRODUCTION
1.1 BACKGROuND OF CASE STUDY 2
1.2 STATEMENT OF THE PROBLEM 2
1.3 OBJECTIVE OF THE STUDY 3
1.3.1 General Objective
1.3.2 Specific objectives of the study 4
L4 SCOPE OF THE STUDY
1.5 JUSTIFICATION OF THE STUDY 4
1.6 LIMITATIONS OF THE STUDY
1.7 CONCLUSION 6
CHAPTER 2
LITERATURE REVIEW 7
2.1 INTRODUCTION 7
2.2 INFORMATION SYSTEM 7
2.3 INFORMATION TECHNOLOGY 8
2.4 DATABASE MANAGEMENT SYSTEM 9
2.4~1 Database 9
2.4.2 Database Management Systems 11
2.5 TOOLS USED 12
2.5.1 Visual basic programming language 12
2.5.2 Microsoft Access (Ms Access) 14
2.5.3 crystal Reports 14
2.6 SYSTEM DEVELOPMENT LIFE CYCLE. (SDLC) 16
2.7 CONCLUSION 17
CHAPTER 3 18
SYSTEM ANALYSIS 18
3.1 INTRODUCTION 18
3.2 PRo~EDu~ OF THE 5T1J]jy 18
3.3 POPuLATION OF THE AREA OF STUDY 19
3.4 DATA COLLECTION METHODS 19
3.4.1 Primary methods 19
IV
3.4.2 Secondary methods22
3.5 ANALYSIS OF THE CURRENT SYSTEM 22
3.5.1 . Strengths of current system.
3.5.2 Weakness of current system 24
3.6 SYSTEM SPECIFICATION 24
3.6.1 system Requirement 24
3.6.2 Security Requirements of the New System 25
3.6.3 Functional requirement 26
3.6.4 Nonfunctional requirement 26
3.7 Conclusion
CHAPTER FOUR
SYSTEM DESIGN 29
4.1 INTRODUCTION 29
4.2 E-R (ENTITY RELATIONSHIP) MODEL 29
4.~ C~NTt~x~r DIAt~1~M 30
4.4 DFD FOR TilE NEW SYSTEM 31
4 C fl m n * r’ fl or.-, -ii 1..J L~.1 14DJ-~. j~. ~J
4.6 RELATIONAL SCHEMA 36
4.7 I~~iu~i.ci~ DESIGN 37
4.8 CONCLUSION 37
CHAPTER FIVE 38
SYSTEM IMPLEMENTATION 38
5.1 INTRODUCTION
5.2 PROGRAM TESTING
5.3 Ti~.&r~rr~ 40
5.4 PROJECT IMPLEMENTATION 40
5.4.1 System Implementation 40
5.5 USER INTERFACE 40
5.6 SYSTEM CHANGE OVER 49
5.6.1. Parallel changeover 49
5.6.2. Significant location (pilot) changeover so
5.6.3. Phased approach so
5.7MMNTEN~CF 51
5.8 CONCLUSION
CHAPTER 5i~ 52
RECOMMENDATIONS AND CONCLUSION 52
6.1 INTRODUCTION 52
6.2 RECOMMENDATIONS 52
6.3 CONCLUSION
GLOSSARY 54
APPENDIX 1
APPENDIX 2 58
APPENDIX 3 60
BIBLIOGRAPHY 61
ABSTRACT
A management information system is a series of processes and actions involved in capturing raw data, processing the data into usable information and disseminating the information to users in the needed form. A management information system is one of the most crucial elements of an organization. Having a good information system is essential to perform efficiently. In a competitive environment, the organization with better information system has a distinct advantage. It’s upon this background that, this study of building a management information system for Regional Parcel Delivery Company is based. The idea of implementing a management information system for Regional Parcel Delivery Company Pharmacies originated from an exploration of the current system of data management in the company. The current paper based system is associated with problems like loss of data due to poor storage, obtaining inaccurate information due to poor integrity, duplication of files etc. The project undertaken is expected to achieve an efficient and sustainable data and file handling system within the company management. That will in turn benefit the management, personnel, customer and logistics department.
