ABSTRACT

This research aimed at designing and developing the monitoring tool of employee activities in Uganda Revenue Authority. The main objective of the research was to design and test a web based activity monitoring tool for employees of Uganda Revenue Authority. The study specific objectives were; to identify the requirements for designing and developing a web based activity monitoring tool, to design and develop a web based activity monitoring tool that monitors activities of employees in Uganda Revenue Authority, to implement and to test the web based activity monitoring system. The study Research questions included; what are the requirements for designing and developing a web based activity monitoring tool? How can a web based activity monitoring tool help employees carry out the assigned activities within the stipulated period in order to meet the organizational set objectives? What technology instrument is required to allow easy monitoring of activities within the organization? The research methodology involved going to the field to conduct interviews, carryout observations, and also the use of a questionnaires. The study findings revealed that the current system needed to be improved in order to have all the required information captured and stored in a more advanced way for safety and future reference. The research recommended that URA needed to implement the designed system to facilitate employees’ easy access and input of accurate information on the assigned activities as per the division. The research concluded that the web based activity monitoring tool was to solve a problem of in accuracy as far as information gathering for the organization is concerned it also discourages lazy employees from providing required information past the deadline thus increasing the organizational output.