ABSTRACT

In this project about online car rental system the trend of c-business has~ been highlighted where by some car renting agencies have changed from traditional way of booking to an electronic one. Mainly a number of aspects have been stressed which include business process, technological enhancement, diversification, flexibility, collaboration and planning. All these have been seen as key issues in the implementation this project

APPROVAL

DEDICATION

ACKNOWLEDGEMENT

TABLE OF CONTENTS v

LIST OF FIGURES

LIST OF ABBREVIATIONS

ABSTRACT

CHAPTER ONE

GENERAL INTRODUCTION

1 .0 Introduction

.1 Background ofthe case study

1 .2 Scope ofthe study I

1 .3 Objectives ofthe study 2

1 .4 Problem statement 2

1 .5 Research Questions 3

1 .6 Conceptual model 3

1 .7 Significance ofthe study 4

1 .8 Research methodology 5

I .8. 1 Introduction 5 1 .8.2 Target population s 1 .8.3 Sample Selection s

1.8.4 Research procedures 5

1.8.5 Data collection

I .8.6 Analysis, Design and development of the Prototype 6

1 .8.7 Development Methodology and tools 7

1 .8.8 Problems faced in the study 7

CHAPTER TWO 8

LITERATURE REVIEW 8

2.0 Introduction 8

V

2. 1 The Internet .8

2. 1 . 1 The evolution ofthe Internet 8

2.1 .2 Overview of the internet and the World Wide Web (www) 9

2. 1 .3 How hypertext links work 9

2.1 .4 Fact finding techniques 10

2. 1 .5 Review ofthe operating system 11

2.1 .6 Programming languages I 6

2.1 .7 Database Management Systems 1 8

2.1 .8 Web browsei~s 22

2.1.9 Conclusion 23

2.2 Information System plan 24

2.2.llntroduction 24

2.2.2 System request: 24

2.2.3 Feasibility analysis 25

2.2.4 Project plan 25

2.2.5 Schedule 26

2.2.6 Risk assessment 27

2.2.7 Conclusion 27

CHAPTER THREE 28

INFORMATION ANALYSIS 28

3.0 Introduction 28

3.1 Current System 28

3.1 .1 Existing information System and IT technologies 28

3.1.2 Business processes 28

3.1 .3 Objectives, goals, procedures 29

3.1.4 Problems and opportunities

3.2 conceptual data model, process models 30

3.2.1 Conceptual data model 30

3.2.2 Process models 31

3.3 User requirements: functional and non- functional requirements 32

3.3.1 The functional requirements will include the following 32

3.3.2 Non functional requirements include; .33

3.4 Target users 33

3.5 Benefits ofthe system, cost of the system. risks / problems and how to mitigate them.34

3.6 Conclusion 35

CHAPTER FOUR 36

DESIGN 36

4.0 Introduction 36

4.1. Home page 36

4.2 About us page 37

4.3 Services page 37

4.4 Hotels page 38

4.5 Contacts page 38

4.6 Bookings page 39

Figure 5 Logical DB Design 41

4.7 Physical database design 42

4.8 Conclusion 42

CHAPTER FIVE 43

IMPLEMENTATION 43

5.0 Introduction 43

5.1 Home page 43

5.2 About us page 44

5.3 Services page 45

5.4 Hotels page 46

5.5 Contacts page 47

5.6 Bookings page’ 48

5.7 Testing ofthe booking form 49 5.8 Testing in the database so

5.9 Conclusion 50

CHAPTER SIX 51

CONCLUSION 51 6.0 introduction 5 I