ABSTRACT

Integrated Library Systems are adopted by libraries in order to meet the ever changing needs of their users and make the library staff more efficient and effective in conducting their work on a daily basis. In recent years’ libraries have made huge investments in acquisition of these systems. This study has established the effects of integrated library systems’ performance of the Post Modern Library of Kenyatta University, Kenya. The specific objectives have evaluated the effects of usability, system selection, and system maintenance and information security on performance of the Post Modern Library of Kenyatta University, Kenya. The study used Technology Acceptance Model, Unified Theory of Acceptance and Use of Technology Model as well as the Diffusion of Innovation Theory to help the research variables relationship. The research design was descriptive cross sectional approach. The target population was 176 system users comprising of 56 library staff members from the Post Modern Library of Kenyatta University who work with the system on a daily basis, 60 students; 30 at postgraduate level and 30 students at undergraduate level. The current study used simple random sampling method. The study was guided by primary data collected using structured questionnaires and secondary data obtained from the integrated Library System used by the Kenyatta University Post Modern Library. The analysis of collected data was grounded on descriptive and multiple regression analysis. It was established that integrated library systems’ performance had a positive significant relationship to the performance of a library as well as its users. The study concluded that the system used by the Post Modern Library had better usability features for the library staff, students and other stakeholders. It was further concluded that system selection of the library was diligently conducted as it met client needs, had rules and guidelines, as well as options and evaluated alternatives. The study concluded that the KU post- modern library’s system had better usability features, included guidelines, usability testing and ease of use. It was further concluded that system selection was significant on the performance of the library as indicated by library needs, evaluation of alternatives and written agreements. It was also concluded that information security had a positive and significant effect on performance as indicated by controlled access, authentication, user levels and system policies. The study advocates for the library management to sensitize users more on the integrated system to improve usability and access. The study recommends that the library management should also put in place strict measures to control access to the system avoid data loss tampering or even manipulation.