ABSTRACT
The purpose of this research study was to assess the effects on Non-Governmental Organizations on
education service delivery in Uganda, focusing on the contribution of UNICEF. Specifically, this study
aimed at achieving the following objectives (i).to determine the various contributions laid by the NGO
towards education in Uganda; (ii) to examine the future prospects of the NGO in enhancing quality
education in Uganda and (iii) to find out the opinions of the NGO on the efforts made by t h e
government for improving Primary Education in Uganda. This study employed descriptive research
design. The researcher found out real facts with regard to existing conditions. Descriptive study was used
because to obtain information concerning the current status of the phenomena to describe “what exists” with
respect to variables or conditions in a situation. The methods involved range from the survey which
describes the status quo, the correlation study which investigates the relationship between variables, to
developmental studies which seek to determine changes over time. In this study, the researcher used
questionnaires and interviews as primary sources of gathering data and documentary analysis as secondary
method. The researcher used interview guide as a tool to obtain firsthand information from the key
informants on the services they got from UNICEF Non-Governmental Organization. Data on profile of
respondents were analyzed using simple frequency counts and percentage distributions. Findings on the
various contributions laid by the Non-Governmental Organization towards education in Uganda showed
that a Non-Governmental Organization can be a tool to get all children into schools, out of 40 Non
Governmental Organization’ s members, 77.5% responded to Yes, 22.5% responded to Maybe and 0%
responded to No on the statement. The government is making efforts for the improvement of Primary
Education, out of 40 Non-Governmental Organization’s agents, 0% responded to Yes, 0% responded to
Maybe and 100% responded to No on the statement; the organization provide various awareness programs
such as health and hygiene awareness programs etc. Moreover, findings on the future prospects of the Non
Governmental Organization in enhancing quality education in Uganda out of 40 Non-Governmental
Organization’s agents, 40% responded by No, 60% responded to Sometimes and 0% responded to Never
on the statement on that the schools that are being funded by the Non-Governmental Organization is in a
better position than those funded by the Government; out of 40 Non-Governmental Organization’s agents,
65% responded to Yes, 35% responded to Maybe and 0% responded to No on the statement said that they
were able to fulfill the aims and objectives of the organization towards primary education; finally, findings
on the opinions of the NGO on the efforts made by t h e government for improving Primary Education
in Uganda that out of 40 NGO Members, 2.5% responded to Maybe, 55% responded to YES and 42.5%
responded to No on the statement that NGO been ever funded by the Government; the researcher
concluded that primary education is one of the very important aspects for each and every individual, it is
the foundation in which the further educational life of an individual depends. The process of getting each
and every child free and compulsory education is on its progress yet there are vague space that are need
to be met and filled. The study revealed that the aims and purposes that some of the NGO has been
holding for enhancing the quality of primary education is to provide training programs for the teachers
which would be given free of course so that the teachers can learn new innovative techniques in teaching
and can provide better education to the children. The NGO has the aim to recruit skilled teachers and
provide them into different schools run by Ngo’s as well as other schools of rural areas. The study also
further revealed that School has been contributed by different stationeries, sanitary items, different playing
items for the children, etc. The researcher recommended that UNICEF should contribute to quality of
democratic governance, transparency, accountability and provide a flat form for ethical practice. Integrity is
essential for global market to flourish and UNICEF should ensure international agreements are respect on
Education Service Delivery. UNICEF should combine, the elements of an effective ethics management
system in line with their own administrative and cultural circumstance on Education Service Delivery.
TABLE OF CONTENTS
DECLARATION
APPROVAL
DEDICATION
ACKNOWLEDGEMENT iv
LIST OF ABBREVIATIONS v
LIST OF TABLES
ABSTRACT
CHAPTER ONE 1
INTRODUCTION
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Problem 3
1.4 Research Objectives 4
1.5 Research Questions 4
1.6 The Scope of the Study 4
1.6.1 Geographical scope 4
1.6.3 Theoretical Scope
1.6.4 Time Scope 5
1.7 Justification of the study
1.8 Significance of the Study
CHAPTER TWO 7
LITERATURE REVIEW 7
2.1 Introduction 7
2.2 Various contributions laid by NGO towards education 7
2.3 Future prospects ofNGO for enhancing quality education 10
2.4 Opinion of NGO on the efforts made by government for improving primary education
12
2.5 Related studies 15
VII
2.6 Conceptual framework.18
CHAPTER THREE
RESEARCH METHODOLOGY 19
3.1 Introduction
3.2 Research Design 19
3.3 Area of the Study 19
3.4 Population of the study
3.5 Sample size 20
3.6 Sample procedure 20
3.7 Sample selection 20
3.8 Data Collection 21
3.8.1 Research Questionnaire 21
1,8.2 Interview Guide 21
3.9 Data quality 22
3.9.1 Testing the validity ofthe research instrument 22
3.10 Data control processing and analysis 22
3.11 Constraints encountered and solutions 23
CHAPTER FOUR: 24
DATA PRESENTATION, ANALYSIS AND INTERPRETATION OF FINDINGS 24
4.0 Introduction 24
4.1 Biographical data 24
4.1.1 Determination of the respondents bio-data 24
4.2 Various contributions laid by the NGO towards education in Uganda 26
4.3 Future prospects of the NGO in enhancing quality education in Uganda 28
4.4 Opinions of the NGO on the efforts made by the government for improving Primary
Education in Uganda 29
ix
CHAPTERFIVE~~32
DISCUSSIONS OF FINDINGS, CONCLUSION AND RECOMMENDATIONS 32
5.1 Discussions of findings 32
5.2 Conclusion 33
5.3 Recommendations 35
5.4 Recommendations for Further Research 36
REFERENCES 37
APPENDICES 46
APPENDIX I: RESEARCH QUESTIONNAIRE 46
APPENDIX II: INTERVIEW GUIDE 51
x
CHAPTERF~VE•~32
DISCUSSIONS OF FINDINGS, CONCLUSION AND RECOMMENDATIONS 32
5.1 Discussions of findings 32
5.2 Conclusion 33
5.3 Recommendations 35
5.4 Recommendations for Further Research 36
REFERENCES 37
APPENDICES 46
APPENDIX I: RESEARCH QUESTIONNAIRE 46
APPENDIX II: INTERVIEW GUIDE 51