ABSTRACT
This study focuses on an investigation of social responsibility on banking industry.
It was established that most companies operating in Nigerian do not consider social responsibility and obligations towards the community in which they operates. The specific objectives of the study were:
1. To ascertain whether companies actually consider the effects an intended policy decision will have on the life of the communities in which they operate.
2. To ascertain whether companies should be socially responsible to the communities in which it operates .
3. To examine the factors which are responsible for the ineffectiveness of the performance of corporate social responsibilities in Nigeria.
4. To find out whether non-performance of social responsibilities by companies in its operating areas can have adverse effects on its turnover, profitability, growth and survival.
To achieve the above stated objectives, data were collected through the use of questionnaire which was administered to one hundred staff and customers of union bank were.
Data collected were analysed using weighted mean and ranking order method of analysis.
Base on the analysis, a number of findings were made:
1. Union bank and other business organisations have not done much towards social responsibility in the area in which they operates.
2. The bank does not have an effective community development policy.
3. The bank does not contributes adequately towards social programmes that are geared towards alleviating the sufferings of the masses, especially in their operating areas.
4. It is discovered that most profitable organisation back interest on community.
5. The findings also revealed that the major factor that mitigate contributions by corporate organisations towards social programmes is the pursuance of profit maximization is the only relevant objective of a business.
The recommendations arising from the findings were:-
1. Union bank should embrace corporate social performance as a strategic and key managerial function by establishing and finding a special unit to carry out community development.
2. Union bank should not consider profit maximization as the only and major objective of the organisation.
3. The Government should evolve appropriate legislation that would compel corporate organisations to contribute certain percent of their profits towards social responsibility.
4. A social work committee should be set up on permanent basis to administered the fund to be paid into special account by corporate organisation towards social responsibility projects.
TABLE OF CONTENTS
Cover page
Title page
Dedication
Acknowledgement
Table of contents
List of tables
Abstract
CHAPTER ONE:
INTRODUCTION
1.1 Background of study
1.2 Statement of problem
1.3 Objective of research
1.4 Scope and delimitation of study
1.5 Research questions
1.6 Significance of study
1.7 Definition of terms.
CHAPTER TWO:
REVIEW OF LITERATURE
2.1 Concepts of business objectives
2.2 Understanding business social responsibility
2.3 Neglect of social responsibility by Nigeria Government/Companies
2.4 Making Nigeria business organisation socially responsible issues and prospects
2.5 Arguments for and against business social responsibility.
2.5.1 Arguments for social responsibility business
2.5.2 Arguments against business social responsibility
2.6 Union bank social responsibility profile
2.6.1 Historical background of Union Bank Nigeria Plc
2.6.2 Social responsibility profile
2.7 Summary of the related reviewed literature.
CHAPTER THREE: METHODOLOGY
3.1 Research design
3.2 Area of study
3.3 Population for study
3.4 Sampling and sampling technique
3.5 Research instrument]
3.6 Validity and reliability of instrument
3.7 Method of data collection
3.8 Method of data analysis
CHAPTER FOUR
4.0 Data presentation and results
Summary of result/findings
CHAPTER FIVE
5.0 Discussion, implication, recommendations and conclusion
5.1 Discussion of results/finding
5.2 Implication of study
5.3 Recommendations
5.4 Conclusion
5.5 Suggestion for further study
5.6 Limitation of the study
Appendices
References.
LIST OF TABLES
Table 1 4.1 - consideration of policy effects in its operating areas
Table 2 4.2- Contribution towards social programmes
Table 3 4.3 - Factors mitigating effective social responsibility
Table 4 4.4 - Effects of non-performance of social responsibility
Table 5 4.5 - The extent in which union bank and other business organization have donetowards social responsibility in the operating area.
Table 6 4.6- The effective community development policy.
Table 7 4.7- Contribution towards alleviating the sufferings of the masses in the operating area.
Table 8 4.8- Most profitable organisation lack interest on the community they Operate
