ABSTRACT
This
research work investigates the impact of computer on the performance of office
professionals in selected organisation in Kaduna Metropolis. The study covered
two ministries, one bank and one college namely; Ministry of Budget and
Economic Planning, Ministry of Information, First Bank Nigeria and Police
College respectively. The nature of office professionals` work has changed
drastically with more professional managers keying in their own correspondences
and more files being stored electrically. As the reliance on technology
continues to expand in offices, the roles of office professionals have greatly
evolved. Four research questions were developed to guide the study. Data was
collected using a sample size of three hundred and four two (342) respondents.
Questionnaires were administered and data analysed using mean score method. The
findings of the study revealed that knowledge on use of computer and
availability contributed positively to productivity of both office
professionals and the organisations. Conclusions were drawn and recommendations
made based on the finding.
TABLE OF CONTENT
Title page
i
Declaration
ii
Approval
iii
Dedication
iv
Acknowledgement
v
Abstract vii
Table of content
viii
CHAPTER ONE
INTRODUCTION
1.1
Background of the Study 1
1.2
Statement of the Problem
4
1.3
Purpose of the Study
5
1.4
Research Questions
6
1.5
Significance of the Study
6
1.6
Scope of the Study
7
1.7
Definition of Terms
8
CHAPTER
TWO
LITERATURE
REVIEW
2.1 Definition
of Computer 9
2.2 Modern
Office Administration 19
2.4 Summary of Review of Related Literature 29
CHAPTER THREE
METHODOLOGY
3.1 Research Design
32
3.2 Area of the Study
32
3.3 Population of the
Study 32
3.4 Sample Size and
Sampling Techniques 33
3.5 Method
of Data Collection
34
3.6 Validation of the Instrument
35
3.7 Administration of the
Instrument
35
3.8 Data Analysis
Techniques 36
CHAPTER FOUR
DATA ANALYSIS AND INTERPRETATION
4.1 Introduction
38
4.2 Data
Analysis
38
4.3 Discussion
of Finding
45
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary
47
5.2 Conclusion
48
5.3 Recommendation 49
Reference 52
