ABSTRACT
The effect of employee empowerment in the first bank of Nigeria is the aim of study. Empowerment plays an important role in the effectiveness and efficiency of an organization. The organizations such as first bank of Nigeria are not without problems. Such problems range from poor productivity of employees, poor attitude towards work and lack of necessary skill for carrying out the job. The study was used to control and proffer the solution to various problems. In gathering the facts, ninety nine (99) questionnaire were distributed to the managers and operative of the first bank of Nigeria plc in Enugu urban and eight (80) were completed and returned. Selected sample size which are 99 out of the population of 130 comprising the staff of first Bank of Nigeria plc in Enugu urban was determined using Taro Yamene formula. Hypotheses formulated were tested using chi-square, the result led to major finding which include that adequate employee empowerment enhance efficiency of First Bank of Nigeria, Plc Based on the findings, the following recommendations were made: bank should ensure that employee empowerment programme are well structured and planed, equal opportunity for employee empowerment should be given to every member or staff at all level.
TABLE OF CONTENT
Cover page - - - - - - - - i
Title page - - - - - - - - - ii
Certified Page - - - - - - - - iii
Dedication - - - - - - - - iv
Acknowledgement - - - - - - - vi
Abstract - - - - - - - - - vii
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the study - - - - - 1
1.2 Statement of the problem - - - - - 4
1.3 Objective of the study - - - - 5
1.4 Research Questions - - - - - - 5
1.5 Research Hypothesis - - - - - 6
1.6 Significance of the study - - - - 7
1..7 Scope of the study - - - - - - 8
1.8 Limitation of the study - - - - 8
1.9 Definitions of Terms - - - - - 9
CHAPTER TWO
2.0 Review of Related Literature - - - - 10
2.1 Theoretical Framework of the study -- - - 10
2.2 Conceptual Framework of the Study - - - 11
2.3 Historical Background of the study - - - - 21
2.4 Review According to the Objectives of the Study- 23
2.5 The Genesis of Human Resource Management - 26
2.6 Identification of Empowerment Needs - - 34
2.7 Formation of Empowerment Policy - - - - 41
2.8 Basic Empowerment methods Processors Techniques -45
2.9 Problems of Management Development Programmes 49
References
CHAPTER THREE
3.0 Research Design and Methodology - - - 55
3.1 Research Design - - - - - - 55
3.2 Area of the Study - - - - - - 56
3.3 Source of Data - - - - - - - 56
3.4 Population of the study - - - - - 57
3.5 Sample Size determination and Sampling Techniques 57
3.6 Method of Data Collection - - - - - 60
3.7 Validity of the Instrument - - - - 60
3.8 Reliability of the Instrument - - - - 60
3.9 Method of Data Presentation and Analysis - 61
References
CHAPTER FOUR
4.1 Data Presentation and Analysis of Data - - 62
4.2 Testing of Hypothesis - - - - - - 68
4.3 Decision of Findings - - - - - - 80
CHAPTER FIVE
5.1 Summary of Findings- - - - - - 81
5.2 Conclusion - - - - - -- - 82
5.3 Recommendations - - - - - - - 83
5.4 Suggestion for Further Research - - - 85
Bibliography
Appendix
