ABSTRACT

The purpose of the study is to determine the impact of performance target on employee job satisfaction. The study was to examine how the working environment influence employee commitment in achieving a set target. The descriptive survey research design was used because the whole population cannot be effectively studied. For the purpose of this research, coca cola Nig Plc. was selected. A sample of eighty (80) staff was selected using quota sampling technique, the data collected from questionnaire was analyzed with statistical package for social science (SPSS) using correlation coefficient at 5% level of significance. The findings revealed that there is a moderate positive and significant correlation between work environment and employee’s commitment. The study recommended that employees in the organization should be offered with proper training to improve their commitment and job performance.

KEYWORDS: Performance target, Training availability, job satisfaction, employee commitment.

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION

Background to the study 1

Statement of Research problem 4

Aim and Objectives of the study 5

Research Questions 6

Research Hypotheses 6

Significance of the study 6

Scope and Delimitation of Study 7

CHAPTER TWO: LITERATURE REVIEW

2.01 Concept of  performance target 8

2.02 Job satisfaction 14

2.03 Employee involvement in decision making 18

2.04 Employee commitment 20

2.05 Training and development availability 25

2.06 Work environment 26

2.07 Incentives pay plan 27

2.08 Work environment and employee commitment 29

2.09 Training availability and job satisfaction 31

2.10 Employee involvement in decision making and job satisfaction 33

2.11 Role of incentive pay plan on employee commitment 35

2.12 Theoretical framework 37

CHAPTER THREE: RESEARCH METHODOLOGY

3.01 Research Design 42

3.02 Data sources and Methods of collection 42

3.03 Population of the study 42

3.04 Sample size and sampling technique 42

3.05 Research Instrument 43

3.06 Measurement of variables 43

3.06 Method of data presentation and analysis 43

CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.01 Data Presentation and Discussion 44

4.02 Respondents’ Characteristics 44

4.03 Test of Hypothesis 51

CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

5.01 Summary of Findings 56

5.02 Conclusions 56

5.03 Recommendations 58

Bibliography 60

Appendix / Questionnaire 63