ABSTRACT
Voice based xml is the name of a technology standard developed and managed by the Voice based xml Forum (www.voice based xml.org). It builds upon the work of earlier technologies such as VoXML from Motorola and SpeechML from IBM to create a standardized way to interact with services through a voice interface. Not surprisingly, this technology is XML-based. The Voice based xml Forum was founded by AT&T, Lucent Technologies, Motorola, and IBM with the "aim to drive the market for voice- and phone-enabled Internet access by promoting a standard specification for VXML, a computer language used to create Web content and services that can be accessed by phone." The 1.0 Release of the Voice based xml Specification was presented to the W3C for approval in March, 2000 and can be downloaded from the Voice based xml Forum website.
TABLE OF CONTENTS
TITLE PAGE
CERTIFICATION
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENTS
CHAPTER ONE
INTRODUCTION
1.1 STATEMENT OF PROBLEM
1.2 AIMS AND OBJECTIVE
1.3 PURPOSE OF STUDY
1.4 IMPORTANCE OF STUDY
1.5 SCOPE OF THE STUDY
1.6 LIMITATION OF THE STUDY
1.7 DEFINITION OF TERMS
CHAPTER TWO
2.0 LITERATURE REVIEW
CHAPTER THREE
3.0 ANALYSIS OF THE EXISTING SYSTEM
3.1 METHOD OF DATA COLLECTION
3.2 REFERENCE TO WRITTEN DOCUMENT
3.3 INPUT, PROCESS, OUTPUT ANALYSIS
3.4 PROBLEMS OF THE EXISTING SYSTEM
3.5 JUSTIFICATION OF THE NEW SYSTEM
3.6 INFORMATION FLOW DIAGRAM
CHAPTER FOUR
4.0 THE DESIGN OF THE NEW SYSTEM
4.1 OUTPUT SPECIFICATION AND DESIGN
4.2 INPUT SPECIFICATION AND DESIGN
4.3 FILE DESIGN AND STRUCTURE
4.4 PROCEDURE CHART
4.5 SYSTEM FLOW CHART
4.6 SYSTEM REQUIREMENT
4.7 MANPOWER
4.6 IMPLEMENTATION
4.7 DESIGN STANDARD
4.7.1 PROGRAM DESIGN
4.7.2 PROGRAM FLOWCHART
4.7.3 PSEUDO CODE
4.7.4 CODING
4.7.5 TEST DATA/TEST RUN
4.7.6 USER TRAINING – AN OVERVIEW
4.7.7 CUTOVER PROCESS
CHAPTER FIVE
5.0 DOCUMENTATION
5.1 THE USER DOCUMENTATION
5.2 THE PROGRAMMER DOCUMENTATION
5.3 RECOMMENDATIONS
5.4 RECOMMENDATION
5.5 SUMMARY
5.6 CONCLUSION