According to Oxford Advance Learners Dictionary, "environment is defined as the natural conditions in which people, animals and plants lives".  Environment can also be defined as "all the surrounding things, conditions, and influences affecting the growth or development of living things".  It is the act or fact of surrounding in other words, environment means the surrounding in which living things live.  Therefore, environment for the purpose of this research refers to the office environment.  This type of environment gives secretaries good  working relationship and enhance high productivity.

Title Page

Declaration

Approval Page

Dedication

Acknowledgement

CHAPTER ONE

INTRODUCTION

1.1GENERAL PERSPECTIVE

1.2STATEMENT OF PROBLEMS

1.3OBJECTIVE OF THE STUDY

1.4RESEARCHER QUESTIONS

1.5LIMITATION

1.6DELIMITATION

1.7SIGNIFICANCE OF THE STUDY

1.8HISTORICAL BACKGROUND OF THE CASE STUDY

1.9DEFINITION OF TERMS

CHAPTER TWO

LITERATURE REVIEW

2.1INTRODUCTION

2.2WHAT IS ENVIRONMENT

2.3WHO IS A SECRETARY

2.4ENVIRONMENTAL FACTORS

2.4.1NOISE

2.4.2SPACE PLANNING

2.4.3LIGHTING

2.4.4VENTILATION

2.4.5DECORATION 

2.4.7HEALTH AND SAFETY

2.4.6MOTIVATION

2.4.7HEALTH AND SAFETY

2.4.8PREVENTION OF OVERCROWDING

CHAPTER THREE

RESEARCH METHODOLOGY

3.1INTRODUCTION

3.2POPULATION

3.3SAMPLE SIZE

3.4DATA COLLECTION INSTRUMENT

3.5METHOD OF DATA ANALYSIS

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1INTRODUCTION

4.2SUMMARY OF FINDINGS

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1INTRODUCTION

5.2SUMMARY

5.3CONCLUSION

5.4RECOMMENDATIONS