THE IMPACT OF MOTIVATION ON WORKERS PERFORMANCE IN AN ORGANIZATION

(A CASE STUDY OF BENDEL BREWERY NIG. LTD, BENIN CITY)

ABSTRACT

This research work is carried out to investigate the impact of motivation on job performance using Bendel Brewery as a case study.

          Chapter one is focusing on the background of the study, statement of the problem, objective of the study, significance of the study, scope of the study, research question, and limitation of the study and definition of terms.

          Chapter two is on the literature review, the meaning of motivation, types of motivation, process of motivation, motivation techniques and theories of motivation, importance of motivation on job performance etc.

          Chapter three is about the research methodology, research design, population, sampling procedure/sampling size determination, method of data collection and data analysis techniques.

          Chapter four is about data presentation, analysis and interpretation, data presentation, data analysis and interpretation.

          Chapter five, deals on summary of findings, recommendation and conclusion.

TABLE OF CONTENT

Title page                                                                                         ii

Certification                                                                                     iii

Dedication                                                                                        iv

Acknowledgement                                                                           v

Abstract                                                                                            vi

Table of content                                                                               vii

CHAPTER ONE

1.1            background of the study                                                         1       

1.2            statement of the problem                                                       3       

1.3            objective of the study                                                             4       

1.4            significance of the study                                                        4       

1.5            scope of the study                                                                   5

1.6            research question                                                                    5

1.7            limitation of the study                                                            6       

1.8            definition of terms                                                                 7       

CHAPTER TWO

2.1            The meaning of motivation                                                     8

2.2            Types of motivation                                                               9

2.3            Process of motivation                                                             11

2.4            Motivation techniques                                                            12

2.5            Theories of motivation                                                           13

2.6                Importance of motivation  on job performance                            18

2.7            Motivation in Bendel Brewery Nigeria Limited                       20

CHAPTER THREE

3.1       Introduction                                                                                      23

3.2       Research design                                                                       23

3.3       Population of the study                                                                    23

3.4       Sample size                                                                            24

3.5       Sampling techniques                                                              24

3.6       Method Of Data Collection                                                     24

3.7       Data Analysis Techniques                                                      24     

CHAPTER FOUR

4.1       Introduction                                                                            25

4.2       presentation of data                                                                25

4.3       research questions                                                                  25

CHAPTER FIVE        

5.1       Summary                                                                                37

5.2       Conclusion                                                                              38     

5.3       Recommendation                                                                   38     

References                                                                                      40     

Appendix                                                                                        41

Questionnaire                                                                                 42

CHAPTER ONE

INTRODUCTION

1.1            BACKGROUND OF THE STUDY

The issue of motivation of employees is of great importance to both management and workers in the organization.

          Right from the beginning, management of organizations have been facing the problem of how to motivate workers to greater performance with a view of increasing productivity, more so, and job efficiency. Even up till now, the problem still persists in some public and private organizations. Although much has been said on this subject but the fact is that, motivation has received attention from practicing managers and organizational researchers in recent years.

          Efforts have been made to get workers to come on time and work maximally for their pay. However, workers alone should not be held responsible for low productivity. There is need on the part of management to motivate workers.

          The word motivation comes from a Latin word ‘Movere’ meaning to move, moving camber. Consequently, many researchers and workers have defined motivation in various ways. For example, (Peteromode 1991) defines it as an advocate state that energizes and guides behavior. It is rarely measured directly but it is inferred from changes in behavior or even attitudes.

          The encyclopedia of management refers to motivation as the degree of readiness of an organization to pursue some designated goals and it implies the determination of the nature and focus of the forces including the degree of readiness.

          However, staff motivation started in Nigeria in 1950. It has also started in many other African countries with the introduction of wage employment. Before this time, forms of motivation also existed. The major occupation of Africans was faming. The father, who is the head of family affairs, controls the entire farming activities. He uses his immediate family members on the farm hence needs no formal motivation. But in order to ensure more productivity, he provides for the basic necessities of his households physiological need such as food, shelter and clothing, as well as care for them with his best.

1.2            STATEMENT OF PROBLEM

The statement of the problem is to determine the problem facing motivation on job or workers performance.

-         One of the problems is that, in spite of the importance of motivation, not every one appreciates its importance. Perhaps the reason for this is because it is difficult to define and apply in organizations.

-         Another major problem is the ability to identify what stimulates the employees to work more efficiently.

-         Above all, problem of leadership skill is one of the mindful elements that the researcher surveyed to find out.

Providing solution to the above problems may not be quite easy. However, some of the solution could be: identifying the importance of motivation in an organization and how it affects workers performance. Management of organization should set to research on what stimulates workers most to work more effectively. Some other solutions will however, be seen in researcher’s recommendations in chapter five of this project. 

1.3            OBJECTIVE OF THE STUDY

The main objective of the study is to explore and determine the process of modern motivational strategy in an organization like Bendel Brewery Limited. Also, to present detailed principles and process of motivating people to work effectively. And how motivation enhances individual and organizational growth, how it improves productivity and job performance, how it enhances quality, how it also enhances group dynamism and good labour management relations.

-         To know how to motivate employees to be more productive and efficient. To verify it, motivation is in operation and it is achieving more for the organization.

-         To find ways of finding solution to the problems encountered by employee during the period of working in an organization.

-         To also know how to select and apply motivational tools.

1.4            SIGNIFICANCE OF THE STUDY

At the end of this study, most organizations will understand that basic principles and process of motivating people to work effectively by highlighting the problem facing motivation before and at present.

          It will educate those who are studying Business Administration and management as a course in tertiary institution and the project will serve as reference for researchers.

1.5            SCOPE OF THE STUDY

The research is mainly based on the effect of motivation on job performance as it affects job performance and productivity in Bendel Brewery Limited, Benin City as a case study.

1.6            RESEARCH QUESTIONS

The study aims at motivation on job performance in Bendel Brewery Nigeria Limited, Benin City as case study.

1                   Are workers in your organization motivated effectively?

2                   Does promotion motivate workers to work more effectively?

3                    Are the workers always happy with the management in terms of motivation?

4                   Are the workers provided with good health and safety
programme in other to motivate them?

5                   Are workers motivated positively or negatively in your organization?

1.7 LIMITATION OF THE STUDY

During the conduct of this research work, some factors created constraints to the efforts of the researcher in carrying out the research study, such factors include:

Management Restriction: management were not willing to allow access to information that are considered very confidential in nature like detail information of organization of the organizational corporate profile. As a result of the restrictions the author was able to work with only the information that he has access to.

Time Constraint: Time is also another factor tat acts as hindrances in carrying out this research study. This is as a result of the fact that other things were still being attended to in the course of carrying out this research work.

Financial Constraint: money also acts as a problem in the conduct of the research work. Traveling expenses were incurred in getting the materials for the research work. Also incurred, were expenses for the typing and distribution, building and a lot of other expenses.

1.8 DEFINITION OF TERMS

i.                   Organizing: this is determination of activities that need to be done in order to reach the activities to the proper personnel.

ii.                 Incentives: these are provisions which encourage one to do the best.

iii.              Motivation: this is an inner state of minds satisfaction which energizes or encourages someone’s behavior towards the attainment of the objectives.

iv.              Productivity: this can be defined as efficiency with which work is done, the amount of work done in a certain work.

v.                 Responsibility: this is the duty to perform certain assigned tasks in a satisfactory manner.

vi.              Delegation: delegation is the assignment of authority and responsibility to other sub-ordinates in order to carry out certain assignments.