This project work is concerned with the use of the Net Banking services and solution operations, a case study of the Intercontinental Bank Plc Enugu. Net Banking services and solution is a way for the customer to perform banking actions on his or her cell phone or other mobile device. It is a quite popular method of banking that fits in well with a busy, technologically oriented lifestyle. It might also be referred to as M-banking or SMS banking. The Electronic in acts over evolving state is becoming a serious method of business communication and data transfer worldwide.  As such banks and other financial institutions are beginning to use the Electronic database as new vehicle for doing business.  The Electronic database allows banks to offer both new services and level of convenience for existing services and allowing the consumers and customers to interact from any computer capable of making appropriate connections.

The technological developments have made most banks and other financial institutions to be more responsive to change and it is imperative to adopt the latest technology in order to maintain operational efficiency as a means of warding off competitive threat, to increase speed of transaction, improvement of customer’s convenience by reducing barriers to entry into payment systems and retail banking.

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