ABSTRACT
This research work “The Impact of Internet on secretarial profession” was carried out with the overall aim of finding out the impact of internet on job performance of a secretary.
Some banks in Enugu metropolis was use for the study. the data collected, through the use of questionnaires, interview and observation were analyzed in tabular forms using sample percentages.
The major findings in this research work are, that banks in Enugu metropolis should work up to this super high way (NET) for it will help to boost their business world, it also assist secretaries of every organization in detecting wrong information and as well answer a constant and a continuous growth of an organization. Also, if the internet is properly utilized, it will pave way for employment opportunity and as well, eradicate joblessness and unemployment.
Finally, we should recommend that there should be no interference in secretary’s work and that their offices should be well equipped with these ultra modern equipments that will assist them in discharging their duties and obligations effectively and effectively.
TABLE OF CONTENTS
Title Page ii
Approval Page iii
Dedication iv
Acknowledgement v
Table of Contents vi
Abstract viii
CHAPTER ONE
Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Problem 3
1.3 Objective of the Study 4
1.4 Scope of the Study 5
1.5 Research Question 6
1.6 Significance of the Study 6
CHAPTER TWO
Literature Review 8
2.1 The Meaning and Purpose of the Internet 8
2.2 Effect of Internet on the Secretary 9
2.3 Record Keeping 16
CHAPTER THREE
Research Methodology 18
3.1 Research Design 18
3.2 The Population of the Study 18
3.3 The Sample Size 20
3.4 Instrument for Data Collection 20
3.5 Method of Data Collection 21
3.6 Method of Data Analysis 21
CHAPTER FOUR
Presentation and Analysis of Data and Findings 23
CHAPTER FIVE
Discussions of Results 36
5.1 Conclusion 37
5.2 Implications of Results 38
5.3 Recommendations 39
5.4 Suggestions for Further Research 40
5.5 Limitation of the Study 40
Bibliography 41
Appendix 43
