The choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms  especially its concerns NITEL Plc, Enugu.

In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decision making especially in areas it concerns them.

The conclusion reached by the researcher is that both management labour has parts to play in any firms to increase relationship but a greater part is demanded from management who will win the loyalty of labour immediately they make them part and parcel of the firm.

This will increase relationship to both sides and hence productivity being in higher increase.

Title Page

Approval Page

Dedication

Acknowledgement

Abstract

List of tables

Table of Contents

CHAPTER ONE

1.0 Introduction

1.1 Background of Study

1.2 Statement of Problem

1.3 Purpose of Study

1.4 Significance of Study

1.5 Scope of Study

1.6 Research Questions

CHAPTER TWO

2.0 Review of Literature

2.1 The Origin of the Office Machinery

2.2 The Reason for Modern Office

2.3 Modern Equipment as Compared withold Equipment in Secretarial Field.

2.4 Problems Secretaries Encounter in the use of Modern Office Equipment.

2.5 Summary of the Related Reviewed Literature

CHAPTER THREE 

3.0 Methodology

3.1 Research Design

3.2 Area of the Study

3.3 Population of the Study

3.4 Sample Size

3.5 Sources of Data Collection

3.6 Instrument Used

3.7 Method of Data Collection

3.8 Method of Data Analysis

CHAPTER FOUR 

4.0 Presentation and Analysis of Data

4.1 Summary of Result

CHAPTER FIVE

5.1 Discussion of Results

5.2 Conclusion

5.3 Recommendations

5.4 Suggestion for Further Research Work

5.5 Limitation of the Study

    References

    Appendix